Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

toshiba external hdd won't be recognised ny computer


  • Please log in to reply

#1
jobv

jobv

    New Member

  • Member
  • Pip
  • 2 posts
i bought a toshiba stor.e alu 3.5" 1.5tb 2 months ago, it was working perfectly until two days ago when i connected it, it showed an error message "USB won't be recognised, device has malfunctioned", i tried rebooting my pc but no luck, i even unistalled all my usb drivers and reinstalled them but no luck. i am freaking out because nearly all my school work is on there. how do i fix this?
  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,025 posts
Hi jobv :D
Have you tried connecting the drive to another computer?
  • 0

#3
jobv

jobv

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
yes i have tried that but i still get the same error.
  • 0

#4
SpywareDr

SpywareDr

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,771 posts
Remove the drive from the enclosure and either connect it directly in a desktop computer or via a USB adapter. If it works okay now, you know the problem is with the enclosure, not the hard drive.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP