[rshaffer61]

If you look back the Blue Screen View was the first report I had micklacey run and though it shows plenty of entries it really did not point to one specific part.
The next question is if Trendmicro is installed on the system?

[Advertisements]

trend micro not installed.

another note the toshiba update is for a tecra M9 i have a tecra a9

i did the chkdsk /r as recomennded last night also.

what do you recommend next?

[micklacey]

trend micro not installed.

another note the toshiba update is for a tecra M9 i have a tecra a9

i did the chkdsk /r as recomennded last night also.

what do you recommend next?

[micklacey]

sorry you did post something up for next step already. fogot about that.

[Macboatmaster]

1. Whilst you wait for rshaffer61 to come back to you - which model of A9 please , after A9 will be either S etc or SP etc or ST etc.
2. The other report that was asked for are the error logs etc in post 10 from rshaffer61. -
3. Sorry about that M9 rather than your A9 however a search of the Toshiba site reveals that an updated LAN driver was also offered for the A9 series in May 2009 and if you do not have that latest one and indeed the latest for the wireless, the graphics and the sound (I have only checked the LAN) then I recommend you download the latest.
Windows may not report an error in a driver on Device Manager, but that does not mean that it is not a driver that is causing this problem. It appears that all drivers for the A9 series were common to all versions of the A9, but you should still enter your specific model.
Here is the link
http://www.csd.toshi...mily=1073768664

and of course your operating system which is XP SP2/SP3 as you will notice that this is listed seperately from just XP.

Edited by Macboatmaster, 18 February 2011 - 04:56 PM.

[micklacey]

sorry..

Edited by micklacey, 21 February 2011 - 06:34 AM.

[rshaffer61]

Have you had any luck with what Macboatmaster suggested in resolving your issue?

[rshaffer61]

System log sent via pm.

hi rshaffer
my system logs from VEW are in this PM.
i wasnt sure about posting them up as the did contain info abouyt domain etc......


Vino's Event Viewer v01c run on Windows XP in English
Report run at 21/02/2011 11:56:58

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 15/02/2011 19:42:42
Type: error Category: 0
Event: 1054 Source: Userenv
Windows cannot obtain the domain controller name for your computer network. (A socket operation was attempted to an unreachable host. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 15/02/2011 19:42:41
Type: error Category: 0
Event: 1054 Source: Userenv
Windows cannot obtain the domain controller name for your computer network. (A socket operation was attempted to an unreachable host. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 15/02/2011 11:02:45
Type: error Category: 0
Event: 1030 Source: Userenv
Windows cannot query for the list of Group Policy objects. A message that describes the reason for this was previously logged by the policy engine.

Log: 'Application' Date/Time: 15/02/2011 11:02:45
Type: error Category: 0
Event: 1058 Source: Userenv
Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=mydomain,DC=local. The file must be present at the location <\\mydomain.local\sysvol\mydomain.local\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (Configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 15/02/2011 10:58:05
Type: error Category: 0
Event: 1030 Source: Userenv
Windows cannot query for the list of Group Policy objects. A message that describes the reason for this was previously logged by the policy engine.

Log: 'Application' Date/Time: 15/02/2011 10:58:05
Type: error Category: 0
Event: 1058 Source: Userenv
Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=mydomain,DC=local. The file must be present at the location <\\mydomain.local\sysvol\mydomain.local\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (Configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 14/02/2011 19:20:38
Type: error Category: 0
Event: 1054 Source: Userenv
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 14/02/2011 19:20:36
Type: error Category: 0
Event: 15 Source: AutoEnrollment
Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted. Enrollment will not be performed.

Log: 'Application' Date/Time: 14/02/2011 19:20:35
Type: error Category: 0
Event: 1054 Source: Userenv
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 14/02/2011 15:35:22
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This network connection does not exist.

Log: 'Application' Date/Time: 14/02/2011 15:35:22
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This network connection does not exist.

Log: 'Application' Date/Time: 14/02/2011 15:35:13
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This network connection does not exist.

Log: 'Application' Date/Time: 14/02/2011 15:35:13
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This network connection does not exist.

Log: 'Application' Date/Time: 14/02/2011 15:35:13
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This network connection does not exist.

Log: 'Application' Date/Time: 14/02/2011 15:35:13
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This operation returned because the timeout period expired.

Log: 'Application' Date/Time: 14/02/2011 15:34:39
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This network connection does not exist.

Log: 'Application' Date/Time: 14/02/2011 15:34:39
Type: error Category: 0
Event: 8 Source: crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This operation returned because the timeout period expired.

Log: 'Application' Date/Time: 14/02/2011 14:12:42
Type: error Category: 0
Event: 1054 Source: Userenv
Windows cannot obtain the domain controller name for your computer network. (A socket operation was attempted to an unreachable host. ). Group Policy processing aborted.

Log: 'Application' Date/Time: 14/02/2011 09:10:08
Type: error Category: 0
Event: 15 Source: AutoEnrollment
Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted. Enrollment will not be performed.

Log: 'Application' Date/Time: 14/02/2011 09:10:07
Type: error Category: 0
Event: 1054 Source: Userenv
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 15/02/2011 14:43:14
Type: information Category: 0
Event: 33 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint rollback.

Log: 'Application' Date/Time: 15/02/2011 14:27:24
Type: information Category: 0
Event: 33 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint rollback.

Log: 'Application' Date/Time: 15/02/2011 14:26:53
Type: information Category: 0
Event: 30 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is being reconciled with the indexer for the following reason: The store was last opened on a different machine.

Log: 'Application' Date/Time: 15/02/2011 14:25:36
Type: information Category: 0
Event: 14 Source: Symantec AntiVirus
Symantec Endpoint Protection services startup was successful.

Log: 'Application' Date/Time: 15/02/2011 14:23:56
Type: information Category: 0
Event: 7500 Source: IAANTmon
Intel RAID Controller: Unknown Controller
Number of Serial ATA ports: 2

RAID Option ROM Version: Unknown
Driver Version: 7.0.0.1020
RAID Plug-In Version: 7.0.0.1020
Language Resource Version of the RAID Plug-In: File not found
Create Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume Wizard: File not found
Create Volume from Existing Hard Drive Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: File not found
Modify Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Modify Volume Wizard: File not found
Delete Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Delete Volume Wizard: File not found
ISDI Library Version: 7.0.0.1020
Event Monitor User Notification Tool Version: 7.0.0.1020
Language Resource Version of the Event Monitor User Notification Tool: File not found
Event Monitor Version: 7.0.0.1020

Hard Drive 0
Usage: Unknown hard drive usage
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: Hitachi HTS542516K9SA00
Serial Number: 080612BB6300ACJTSWRG
Firmware: BBCOC33P
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB

Unused Port 0
Device Port: 1
Device Port Location: Internal


Log: 'Application' Date/Time: 15/02/2011 14:20:23
Type: information Category: 1
Event: 1003 Source: Windows Search Service
The Windows Search Service started.


Log: 'Application' Date/Time: 15/02/2011 14:20:04
Type: information Category: 3
Event: 302 Source: ESENT
Windows (2652) Windows: The database engine has successfully completed recovery steps.

Log: 'Application' Date/Time: 15/02/2011 14:20:02
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2652) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.log.

Log: 'Application' Date/Time: 15/02/2011 14:20:01
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2652) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS14CD7.log.

Log: 'Application' Date/Time: 15/02/2011 14:20:00
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2652) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS14CD6.log.

Log: 'Application' Date/Time: 15/02/2011 14:19:59
Type: information Category: 3
Event: 300 Source: ESENT
Windows (2652) Windows: The database engine is initiating recovery steps.

Log: 'Application' Date/Time: 15/02/2011 14:19:58
Type: information Category: 1
Event: 102 Source: ESENT
Windows (2652) Windows: The database engine started a new instance (0).

Log: 'Application' Date/Time: 15/02/2011 14:19:58
Type: information Category: 1
Event: 100 Source: ESENT
SearchIndexer (2652) The database engine 5.01.2600.5512 started.

Log: 'Application' Date/Time: 15/02/2011 14:19:57
Type: information Category: 0
Event: 1807 Source: SecurityCenter
The Security Center service has been stopped. It was prevented from running by a software group policy.

Log: 'Application' Date/Time: 15/02/2011 14:19:54
Type: information Category: 0
Event: 0 Source: TOSHIBA Bluetooth Service
The event description cannot be found.

Log: 'Application' Date/Time: 15/02/2011 14:19:40
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccEvtMgr' service has started.

Log: 'Application' Date/Time: 15/02/2011 14:19:39
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccEvtMgr' service is starting.

Log: 'Application' Date/Time: 15/02/2011 14:19:39
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccSetMgr' service has started.

Log: 'Application' Date/Time: 15/02/2011 14:19:38
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccSetMgr' service is starting.

Log: 'Application' Date/Time: 15/02/2011 13:50:52
Type: information Category: 0
Event: 26 Source: Outlook
Connection to Microsoft Exchange has been lost. Outlook will restore the connection when possible.

Log: 'Application' Date/Time: 15/02/2011 12:02:01
Type: information Category: 0
Event: 33 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint rollback.

Log: 'Application' Date/Time: 15/02/2011 11:50:22
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint.

Log: 'Application' Date/Time: 15/02/2011 11:46:11
Type: information Category: 0
Event: 33 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint rollback.

Log: 'Application' Date/Time: 15/02/2011 11:45:28
Type: information Category: 0
Event: 30 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst is being reconciled with the indexer for the following reason: The store was last opened on a different machine.

Log: 'Application' Date/Time: 15/02/2011 11:44:53
Type: information Category: 0
Event: 30 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is being reconciled with the indexer for the following reason: The store was last opened on a different machine.

Log: 'Application' Date/Time: 15/02/2011 11:42:55
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data contains the new index values assigned to this service.

Log: 'Application' Date/Time: 15/02/2011 11:42:55
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last Counter and Last Help registry entries.

Log: 'Application' Date/Time: 15/02/2011 11:42:36
Type: information Category: 0
Event: 14 Source: Symantec AntiVirus
Symantec Endpoint Protection services startup was successful.

Log: 'Application' Date/Time: 15/02/2011 11:41:24
Type: information Category: 0
Event: 7500 Source: IAANTmon
Intel RAID Controller: Unknown Controller
Number of Serial ATA ports: 2

RAID Option ROM Version: Unknown
Driver Version: 7.0.0.1020
RAID Plug-In Version: 7.0.0.1020
Language Resource Version of the RAID Plug-In: File not found
Create Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume Wizard: File not found
Create Volume from Existing Hard Drive Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: File not found
Modify Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Modify Volume Wizard: File not found
Delete Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Delete Volume Wizard: File not found
ISDI Library Version: 7.0.0.1020
Event Monitor User Notification Tool Version: 7.0.0.1020
Language Resource Version of the Event Monitor User Notification Tool: File not found
Event Monitor Version: 7.0.0.1020

Hard Drive 0
Usage: Unknown hard drive usage
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: Hitachi HTS542516K9SA00
Serial Number: 080612BB6300ACJTSWRG
Firmware: BBCOC33P
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB

Unused Port 0
Device Port: 1
Device Port Location: Internal


Log: 'Application' Date/Time: 15/02/2011 11:37:48
Type: information Category: 1
Event: 1003 Source: Windows Search Service
The Windows Search Service started.


Log: 'Application' Date/Time: 15/02/2011 11:37:35
Type: information Category: 3
Event: 302 Source: ESENT
Windows (2512) Windows: The database engine has successfully completed recovery steps.

Log: 'Application' Date/Time: 15/02/2011 11:37:35
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2512) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.log.

Log: 'Application' Date/Time: 15/02/2011 11:37:34
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2512) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS14C80.log.

Log: 'Application' Date/Time: 15/02/2011 11:37:32
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2512) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS14C7F.log.

Log: 'Application' Date/Time: 15/02/2011 11:37:32
Type: information Category: 3
Event: 300 Source: ESENT
Windows (2512) Windows: The database engine is initiating recovery steps.

Log: 'Application' Date/Time: 15/02/2011 11:37:31
Type: information Category: 1
Event: 102 Source: ESENT
Windows (2512) Windows: The database engine started a new instance (0).

Log: 'Application' Date/Time: 15/02/2011 11:37:31
Type: information Category: 1
Event: 100 Source: ESENT
SearchIndexer (2512) The database engine 5.01.2600.5512 started.

Log: 'Application' Date/Time: 15/02/2011 11:37:31
Type: information Category: 0
Event: 1807 Source: SecurityCenter
The Security Center service has been stopped. It was prevented from running by a software group policy.

Log: 'Application' Date/Time: 15/02/2011 11:37:28
Type: information Category: 0
Event: 0 Source: TOSHIBA Bluetooth Service
The event description cannot be found.

Log: 'Application' Date/Time: 15/02/2011 11:37:15
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccEvtMgr' service has started.

Log: 'Application' Date/Time: 15/02/2011 11:37:15
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccEvtMgr' service is starting.

Log: 'Application' Date/Time: 15/02/2011 11:37:14
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccSetMgr' service has started.

Log: 'Application' Date/Time: 15/02/2011 11:37:14
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccSetMgr' service is starting.

Log: 'Application' Date/Time: 15/02/2011 11:01:36
Type: information Category: 0
Event: 7 Source: Symantec AntiVirus
New virus definition file loaded. Version: 130214ai.

Log: 'Application' Date/Time: 15/02/2011 09:27:11
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint.

Log: 'Application' Date/Time: 15/02/2011 09:26:50
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint.

Log: 'Application' Date/Time: 15/02/2011 09:22:32
Type: information Category: 0
Event: 7 Source: Symantec AntiVirus
New virus definition file loaded. Version: 130214s.

Log: 'Application' Date/Time: 15/02/2011 09:20:56
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data contains the new index values assigned to this service.

Log: 'Application' Date/Time: 15/02/2011 09:20:55
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last Counter and Last Help registry entries.

Log: 'Application' Date/Time: 15/02/2011 09:16:46
Type: information Category: 0
Event: 14 Source: Symantec AntiVirus
Symantec Endpoint Protection services startup was successful.

Log: 'Application' Date/Time: 15/02/2011 09:16:44
Type: information Category: 0
Event: 1704 Source: SceCli
Security policy in the Group policy objects has been applied successfully.

Log: 'Application' Date/Time: 15/02/2011 09:16:42
Type: information Category: 0
Event: 7500 Source: IAANTmon
Intel RAID Controller: Unknown Controller
Number of Serial ATA ports: 2

RAID Option ROM Version: Unknown
Driver Version: 7.0.0.1020
RAID Plug-In Version: 7.0.0.1020
Language Resource Version of the RAID Plug-In: File not found
Create Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume Wizard: File not found
Create Volume from Existing Hard Drive Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: File not found
Modify Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Modify Volume Wizard: File not found
Delete Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Delete Volume Wizard: File not found
ISDI Library Version: 7.0.0.1020
Event Monitor User Notification Tool Version: 7.0.0.1020
Language Resource Version of the Event Monitor User Notification Tool: File not found
Event Monitor Version: 7.0.0.1020

Hard Drive 0
Usage: Unknown hard drive usage
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: Hitachi HTS542516K9SA00
Serial Number: 080612BB6300ACJTSWRG
Firmware: BBCOC33P
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB

Unused Port 0
Device Port: 1
Device Port Location: Internal


Log: 'Application' Date/Time: 15/02/2011 09:16:34
Type: information Category: 1
Event: 1003 Source: Windows Search Service
The Windows Search Service started.


Log: 'Application' Date/Time: 15/02/2011 09:16:24
Type: information Category: 1
Event: 102 Source: ESENT
Windows (2204) Windows: The database engine started a new instance (0).

Log: 'Application' Date/Time: 15/02/2011 09:16:24
Type: information Category: 1
Event: 100 Source: ESENT
SearchIndexer (2204) The database engine 5.01.2600.5512 started.

Log: 'Application' Date/Time: 15/02/2011 09:16:23
Type: information Category: 0
Event: 1807 Source: SecurityCenter
The Security Center service has been stopped. It was prevented from running by a software group policy.

Log: 'Application' Date/Time: 15/02/2011 09:16:20
Type: information Category: 0
Event: 0 Source: TOSHIBA Bluetooth Service
The event description cannot be found.

Log: 'Application' Date/Time: 15/02/2011 09:16:02
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccEvtMgr' service has started.

Log: 'Application' Date/Time: 15/02/2011 09:16:01
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccEvtMgr' service is starting.

Log: 'Application' Date/Time: 15/02/2011 09:16:01
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccSetMgr' service has started.

Log: 'Application' Date/Time: 15/02/2011 09:16:00
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccSetMgr' service is starting.

Log: 'Application' Date/Time: 14/02/2011 20:47:41
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint.

Log: 'Application' Date/Time: 14/02/2011 20:47:41
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint.

Log: 'Application' Date/Time: 14/02/2011 19:36:13
Type: information Category: 0
Event: 33 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint rollback.

Log: 'Application' Date/Time: 14/02/2011 19:35:50
Type: information Category: 0
Event: 30 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst is being reconciled with the indexer for the following reason: The store was last opened on a different machine.

Log: 'Application' Date/Time: 14/02/2011 19:31:47
Type: information Category: 0
Event: 33 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint rollback.

Log: 'Application' Date/Time: 14/02/2011 19:27:48
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data contains the new index values assigned to this service.

Log: 'Application' Date/Time: 14/02/2011 19:27:45
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last Counter and Last Help registry entries.

Log: 'Application' Date/Time: 14/02/2011 19:27:35
Type: information Category: 0
Event: 14 Source: Symantec AntiVirus
Symantec Endpoint Protection services startup was successful.

Log: 'Application' Date/Time: 14/02/2011 19:27:06
Type: information Category: 0
Event: 7500 Source: IAANTmon
Intel RAID Controller: Unknown Controller
Number of Serial ATA ports: 2

RAID Option ROM Version: Unknown
Driver Version: 7.0.0.1020
RAID Plug-In Version: 7.0.0.1020
Language Resource Version of the RAID Plug-In: File not found
Create Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume Wizard: File not found
Create Volume from Existing Hard Drive Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: File not found
Modify Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Modify Volume Wizard: File not found
Delete Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Delete Volume Wizard: File not found
ISDI Library Version: 7.0.0.1020
Event Monitor User Notification Tool Version: 7.0.0.1020
Language Resource Version of the Event Monitor User Notification Tool: File not found
Event Monitor Version: 7.0.0.1020

Hard Drive 0
Usage: Unknown hard drive usage
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: Hitachi HTS542516K9SA00
Serial Number: 080612BB6300ACJTSWRG
Firmware: BBCOC33P
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB

Unused Port 0
Device Port: 1
Device Port Location: Internal


Log: 'Application' Date/Time: 14/02/2011 19:21:45
Type: information Category: 1
Event: 1003 Source: Windows Search Service
The Windows Search Service started.


Log: 'Application' Date/Time: 14/02/2011 19:21:17
Type: information Category: 0
Event: 1807 Source: SecurityCenter
The Security Center service has been stopped. It was prevented from running by a software group policy.

Log: 'Application' Date/Time: 14/02/2011 19:21:13
Type: information Category: 3
Event: 302 Source: ESENT
Windows (2668) Windows: The database engine has successfully completed recovery steps.

Log: 'Application' Date/Time: 14/02/2011 19:21:06
Type: information Category: 3
Event: 301 Source: ESENT
Windows (2668) Windows: The database engine has begun replaying logfile C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.log.

Log: 'Application' Date/Time: 14/02/2011 19:21:06
Type: information Category: 3
Event: 300 Source: ESENT
Windows (2668) Windows: The database engine is initiating recovery steps.

Log: 'Application' Date/Time: 14/02/2011 19:21:05
Type: information Category: 1
Event: 102 Source: ESENT
Windows (2668) Windows: The database engine started a new instance (0).

Log: 'Application' Date/Time: 14/02/2011 19:21:05
Type: information Category: 1
Event: 100 Source: ESENT
SearchIndexer (2668) The database engine 5.01.2600.5512 started.

Log: 'Application' Date/Time: 14/02/2011 19:20:49
Type: information Category: 0
Event: 0 Source: TOSHIBA Bluetooth Service
The event description cannot be found.

Log: 'Application' Date/Time: 14/02/2011 19:20:30
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccEvtMgr' service has started.

Log: 'Application' Date/Time: 14/02/2011 19:20:29
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccEvtMgr' service is starting.

Log: 'Application' Date/Time: 14/02/2011 19:20:29
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccSetMgr' service has started.

Log: 'Application' Date/Time: 14/02/2011 19:20:29
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccSetMgr' service is starting.

Log: 'Application' Date/Time: 14/02/2011 16:43:27
Type: information Category: 0
Event: 2 Source: crypt32
Successful auto update retrieval of third-party root list cab from: <http://www.download....uthrootstl.cab>

Log: 'Application' Date/Time: 14/02/2011 16:43:27
Type: information Category: 0
Event: 7 Source: crypt32
Successful auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt>

Log: 'Application' Date/Time: 14/02/2011 16:17:21
Type: information Category: 0
Event: 26 Source: Outlook
Connection to Microsoft Exchange has been restored.

Log: 'Application' Date/Time: 14/02/2011 15:02:53
Type: information Category: 0
Event: 26 Source: Outlook
Connection to Microsoft Exchange has been lost. Outlook will restore the connection when possible.

Log: 'Application' Date/Time: 14/02/2011 14:25:21
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint.

Log: 'Application' Date/Time: 14/02/2011 14:25:21
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint.

Log: 'Application' Date/Time: 14/02/2011 11:00:09
Type: information Category: 0
Event: 1704 Source: SceCli
Security policy in the Group policy objects has been applied successfully.

Log: 'Application' Date/Time: 14/02/2011 09:30:31
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\archive.pst has detected a catalog checkpoint.

Log: 'Application' Date/Time: 14/02/2011 09:30:11
Type: information Category: 0
Event: 32 Source: Outlook
The store C:\Documents and Settings\mydomainuser\Local Settings\Application Data\Microsoft\Outlook\outlook.ost has detected a catalog checkpoint.

Log: 'Application' Date/Time: 14/02/2011 09:23:54
Type: information Category: 0
Event: 27 Source: Outlook
The operation failed.

Log: 'Application' Date/Time: 14/02/2011 09:16:43
Type: information Category: 0
Event: 7 Source: Symantec AntiVirus
New virus definition file loaded. Version: 130213c.

Log: 'Application' Date/Time: 14/02/2011 09:14:18
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data contains the new index values assigned to this service.

Log: 'Application' Date/Time: 14/02/2011 09:14:18
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last Counter and Last Help registry entries.

Log: 'Application' Date/Time: 14/02/2011 09:10:35
Type: information Category: 0
Event: 14 Source: Symantec AntiVirus
Symantec Endpoint Protection services startup was successful.

Log: 'Application' Date/Time: 14/02/2011 09:10:32
Type: information Category: 0
Event: 7500 Source: IAANTmon
Intel RAID Controller: Unknown Controller
Number of Serial ATA ports: 2

RAID Option ROM Version: Unknown
Driver Version: 7.0.0.1020
RAID Plug-In Version: 7.0.0.1020
Language Resource Version of the RAID Plug-In: File not found
Create Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume Wizard: File not found
Create Volume from Existing Hard Drive Wizard Version: 7.0.0.1020
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: File not found
Modify Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Modify Volume Wizard: File not found
Delete Volume Wizard Version: 7.0.0.1020
Language Resource Version of the Delete Volume Wizard: File not found
ISDI Library Version: 7.0.0.1020
Event Monitor User Notification Tool Version: 7.0.0.1020
Language Resource Version of the Event Monitor User Notification Tool: File not found
Event Monitor Version: 7.0.0.1020

Hard Drive 0
Usage: Unknown hard drive usage
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: Hitachi HTS542516K9SA00
Serial Number: 080612BB6300ACJTSWRG
Firmware: BBCOC33P
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB

Unused Port 0
Device Port: 1
Device Port Location: Internal


Log: 'Application' Date/Time: 14/02/2011 09:10:24
Type: information Category: 1
Event: 1003 Source: Windows Search Service
The Windows Search Service started.


Log: 'Application' Date/Time: 14/02/2011 09:10:16
Type: information Category: 0
Event: 1807 Source: SecurityCenter
The Security Center service has been stopped. It was prevented from running by a software group policy.

Log: 'Application' Date/Time: 14/02/2011 09:10:16
Type: information Category: 1
Event: 102 Source: ESENT
Windows (2764) Windows: The database engine started a new instance (0).

Log: 'Application' Date/Time: 14/02/2011 09:10:16
Type: information Category: 1
Event: 100 Source: ESENT
SearchIndexer (2764) The database engine 5.01.2600.5512 started.

Log: 'Application' Date/Time: 14/02/2011 09:10:12
Type: information Category: 0
Event: 0 Source: TOSHIBA Bluetooth Service
The event description cannot be found.

Log: 'Application' Date/Time: 14/02/2011 09:09:58
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccEvtMgr' service has started.

Log: 'Application' Date/Time: 14/02/2011 09:09:58
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccEvtMgr' service is starting.

Log: 'Application' Date/Time: 14/02/2011 09:09:58
Type: information Category: 0
Event: 35 Source: ccSvcHst
The 'ccSetMgr' service has started.

Log: 'Application' Date/Time: 14/02/2011 09:09:57
Type: information Category: 0
Event: 34 Source: ccSvcHst
The 'ccSetMgr' service is starting.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 15/02/2011 00:23:07
Type: warning Category: 0
Event: 1517 Source: Userenv
Windows saved user mydomain\mydomainuser registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Log: 'Application' Date/Time: 14/02/2011 17:50:22
Type: warning Category: 0
Event: 25 Source: Outlook
Cannot open the free/busy information. Network problems are preventing connection to Microsoft Exchange.

Log: 'Application' Date/Time: 14/02/2011 17:50:22
Type: warning Category: 0
Event: 25 Source: Outlook
Network problems are preventing connection to Microsoft Exchange.

Log: 'Application' Date/Time: 14/02/2011 17:50:08
Type: warning Category: 0
Event: 25 Source: Outlook
Cannot open the free/busy information. Network problems are preventing connection to Microsoft Exchange.

Log: 'Application' Date/Time: 14/02/2011 17:50:08
Type: warning Category: 0
Event: 25 Source: Outlook
Network problems are preventing connection to Microsoft Exchange.

Log: 'Application' Date/Time: 14/02/2011 17:49:59
Type: warning Category: 0
Event: 25 Source: Outlook
Could not save item. Cannot open the free/busy information. Network problems are preventing connection to Microsoft Exchange.

Log: 'Application' Date/Time: 14/02/2011 17:49:57
Type: warning Category: 0
Event: 25 Source: Outlook
Cannot open the free/busy information. Network problems are preventing connection to Microsoft Exchange.

Log: 'Application' Date/Time: 14/02/2011 17:49:55
Type: warning Category: 0
Event: 25 Source: Outlook
Network problems are preventing connection to Microsoft Exchange.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 15/02/2011 17:00:57
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 15/02/2011 17:00:52
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 15/02/2011 13:54:15
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:15
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:13
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:13
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:11
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:11
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:09
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:09
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:07
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:07
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:05
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:54:05
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:53:21
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:52:43
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:52:41
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:52:41
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:52:39
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:52:39
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:52:37
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 15/02/2011 13:49:23
Type: error Category: 0
Event: 5002 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 15/02/2011 11:41:20
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 15/02/2011 11:41:20
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 15/02/2011 11:16:48
Type: error Category: 0
Event: 5719 Source: NETLOGON
No Domain Controller is available for domain mydomain due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

Log: 'System' Date/Time: 15/02/2011 00:23:01
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 15/02/2011 00:17:19
Type: error Category: 0
Event: 29 Source: W32Time
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 239 minutes. NtpClient has no source of accurate time.

Log: 'System' Date/Time: 14/02/2011 22:27:21
Type: error Category: 0
Event: 5719 Source: NETLOGON
No Domain Controller is available for domain mydomain due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

Log: 'System' Date/Time: 14/02/2011 17:46:43
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 17:34:11
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 17:25:11
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 17:08:36
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 17:08:30
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 16:59:50
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 16:28:36
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 16:10:20
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 16:10:14
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:14:56
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:14:02
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:13:52
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:12:52
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:12:46
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:12:16
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
Intel® PRO/Wireless 3945ABG Network Connection : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 15:01:43
Type: error Category: 0
Event: 5002 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has determined that the adapter is not functioning properly.

Log: 'System' Date/Time: 14/02/2011 13:04:42
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 14/02/2011 13:04:36
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 14/02/2011 09:11:30
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 14/02/2011 09:11:28
Type: error Category: 0
Event: 7016 Source: Service Control Manager
The Pointsec service has reported an invalid current state 1242968.

Log: 'System' Date/Time: 14/02/2011 09:10:22
Type: error Category: 0
Event: 29 Source: W32Time
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

Log: 'System' Date/Time: 14/02/2011 09:10:07
Type: error Category: 0
Event: 5719 Source: NETLOGON
No Domain Controller is available for domain mydomain due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 15/02/2011 19:42:47
Type: information Category: 0
Event: 4202 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was disconnected from the network, and the adapter's network configuration has been released. If the network adapter was not disconnected, this may indicate that it has malfunctioned. Please contact your vendor for updated drivers.

Log: 'System' Date/Time: 15/02/2011 19:42:47
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Windows Image Acquisition (WIA) service entered the running state.

Log: 'System' Date/Time: 15/02/2011 18:11:45
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Net Driver HPZ12 service entered the stopped state.

Log: 'System' Date/Time: 15/02/2011 18:11:45
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Pml Driver HPZ12 service entered the stopped state.

Log: 'System' Date/Time: 15/02/2011 18:11:43
Type: information Category: 0
Event: 4202 Source: Tcpip
The system detected that network adapter Intel®...Network Connection - Teefer2 Miniport was disconnected from the network, and the adapter's network configuration has been released. If the network adapter was not disconnected, this may indicate that it has malfunctioned. Please contact your vendor for updated drivers.

Log: 'System' Date/Time: 15/02/2011 18:08:28
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 15/02/2011 17:52:18
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 15/02/2011 17:24:23
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The COH_Mon service was successfully sent a start control.

Log: 'System' Date/Time: 15/02/2011 16:24:24
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The COH_Mon service was successfully sent a start control.

Log: 'System' Date/Time: 15/02/2011 16:21:39
Type: information Category: 0
Event: 35 Source: W32Time
The time service is now synchronizing the system time with the time source dc01.mydomain.local (ntp.d|10.0.0.244:123->10.0.0.22:123).

Log: 'System' Date/Time: 15/02/2011 16:04:35
Type: information Category: 0
Event: 35 Source: W32Time
The time service is now synchronizing the system time with the time source dc01.mydomain.local (ntp.d|10.0.0.111:123->10.0.0.22:123).

Log: 'System' Date/Time: 15/02/2011 15:46:58
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 15/02/2011 15:03:29
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 15/02/2011 15:02:44
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 15/02/2011 13:33:12
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{002870A5-B056-48CA-9BCC-B216F43C6DA5} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 15/02/2011 12:42:08
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The COH_Mon service was successfully sent a start control.

Log: 'System' Date/Time: 15/02/2011 11:44:31
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The LiveUpdate service was successfully sent a start control.

Log: 'System' Date/Time: 15/02/2011 11:41:22
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The SSDP Discovery Service service was successfully sent a start control.

Log: 'System' Date/Time: 15/02/2011 11:41:20
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Remote Access Connection Manager service entered the running state.

Log: 'System' Date

[micklacey]

i updated all the drivers this morning.

also i needed to get this person on a machine that was good so i swapped hard disks with my own lappy which is exact same makwe and model seeing as the disk was ok.

now if any blue screens occur i shoud be able to analyze on the spot using the laptop and my own disk and ensure that its not a hardware fault.

the user did mention that she noticed it happened a lot when she moved the laptop about or it was shaken at all.

[rshaffer61]

Lot's of info but I'm looking at a possible network card failure verified from the log.
Have you tried the steps Mac suggested and if so is the issue still happening?

[micklacey]

well drivers are updated so will leave it and test and see.

[rshaffer61]

Thanks for the update and we will watch for your results. Just for future reference we would not ask for any logs that would contain personal information and in case we do ask for something we warn you in advance as to what to take out in the case of the system info which would contain your serial number for your OS.
Below is the example of a such a request.

Push and hold the Windows key on keyboard. This is the one with the Microsft windows logo on it.
While holding Win key down click on the Pause\Break key

This should open the System properties window
On this window it will show

System info:

Microsoft Windows: type and version
Service Pack number

Registered Name
Register Number

Computer:
CPU type
Memory
I need all the above info in your next reply Except for Register name and number.
This is private and we don't need to know this information

[Macboatmaster]

As, you may suspect, I totally agree with "rshaffer61"
Clearly a vast amount of the errors are connected with the Network, as on this extract from your logs.

Log: 'System' Date/Time: 15/02/2011 13:54:15
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.]

It also appears that you have put the HDD in another computer before, as some logs report that issues relating to the Documents and settings, were run on a different machine.

There are however so many errors in the event log, that in view of your comment

the user did mention that she noticed it happened a lot when she moved the laptop about or it was shaken at all.

I would start to suspect RAM or the wireless card - not seated properly and securely, perhaps the clips not correctly fastened, or indeed the HDD itself.
In respect of "Shaken" I am sure you will agree that it is a "test" we would not recommend.

Edited by Macboatmaster, 21 February 2011 - 09:33 AM.

[micklacey]

havent had a blue screen in last week gentlemen after updating drivers.

thanks for you help.

[micklacey]

As, you may suspect, I totally agree with "rshaffer61"
Clearly a vast amount of the errors are connected with the Network, as on this extract from your logs.

Log: 'System' Date/Time: 15/02/2011 13:54:15
Type: error Category: 0
Event: 5005 Source: NETw4x32
\DEVICE\{002870A5-B056-48CA-9BCC-B216F43C6DA5} : Has encountered an internal error and has failed.]

It also appears that you have put the HDD in another computer before, as some logs report that issues relating to the Documents and settings, were run on a different machine.

There are however so many errors in the event log, that in view of your comment

the user did mention that she noticed it happened a lot when she moved the laptop about or it was shaken at all.

I would start to suspect RAM or the wireless card - not seated properly and securely, perhaps the clips not correctly fastened, or indeed the HDD itself.
In respect of "Shaken" I am sure you will agree that it is a "test" we would not recommend.

spoek too soon guys. BSOD today again.

ok i changed the harddrive to another laptop exact same make and model to exclude a hardware fault so thats why my docs error logs.
I will check the dump with bluescreen view for today.

[rshaffer61]

Well darn I was hoping we found the little culprit but it does sound like we are on the right track to resolving the issue. Thanks for the update.