[Dextuc]

I have been working on my taxes for a month with no problem but now when I click to open the program I have been using, TurboTax 2010, I get this error message 'turbotax has encountered a corrupt or incompatible resource file' . When I try to reinstall the program from the disk, I get this error message as it is loading ''InsallShield DLL Custom Action: Failed to extract file Dll.ini from the binary table’.
I have tried changing the environment Temp and TMP - didn't help. I have run ccleaner, didn't help. I have tried 3-4 registry fix programs - didn't help. I ran chkdsk - didn't help. I have not uninstalled the program & then reinstalled (don't want to lose anything).
Can anyone help me. Vista , Dell Vostro 220.

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You can try to repair the TurboTax installation. This site will walk you through the process. Did you save at all while you were filling out the forms? I believe TurboTax saves them in your Documents folder by default(in a folder labeled TurboTax).

Hope this helps

[BrussleSprouts]

You can try to repair the TurboTax installation. This site will walk you through the process. Did you save at all while you were filling out the forms? I believe TurboTax saves them in your Documents folder by default(in a folder labeled TurboTax).

Hope this helps

[Dextuc]

Thank you....Problem solved....Kudos to Geek in Training and Darkmaster for setting me on the right path. Thank you again for your time.

[BrussleSprouts]

Happy to help