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Unsupport Wirless card (DV2910US)


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#1
roadran

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Can someone help me I've been looking around for an answer but in my case this is an odd situation. I tried removing the LAN card and it still gives me the error. Also the weird thing is I never touched the wireless card before the error came up. I just rebooted my computer than bam the error pops up. If someone can help me I would greatly appreciate it.
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#2
phillpower2

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I tried removing the LAN card and it still gives me the error

Does this mean physically removing the card, if yes go into Device Manager &
Right Click on the device and then uninstall it (if it is listed) next go into
Control Panel > Add/Remove Programs or whatever it is called in W7 and uninstall
the drivers/software for the device, this should get it sorted but let us know
how it goes.
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#3
roadran

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I can't boot the computer, It won't let me do anything.
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#4
phillpower2

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Can someone help me I've been looking around for an answer but in my case this is an odd situation. I tried removing the LAN card and it still gives me the error. Also the weird thing is I never touched the wireless card before the error came up. I just rebooted my computer than bam the error pops up. If someone can help me I would greatly appreciate it.

Sorry Im a bit confused by your OP and your last post;

I can't boot the computer, It won't let me do anything

This is not mentioned in the OP, has it happened since?
When you say error do you mean you cannot boot or that you have previously had an on screen error message?
This information may help to determine whether the issue is software or hardware related.
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#5
roadran

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When I boot my computer it goes pass the splash screen then this Posted Image (For me 105 not 104). After than I can't go pass that screen, I am stuck there.
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#6
phillpower2

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Ok, that is helpful, when the computer is attempting to POST (Power On Self Test) it is encountering an issue when it gets to the unsupported network card and the process is halted, at least you know what is causing it rather than trying to diagnose the whole system, 3 things you can try to hopefully resolve the boot up issue at least, in order of ease are; 1st, Shut down the system and turn off the wireless switch on the computer (if it is a laptop) 2nd On powering up go into the system BIOS and disable the wireless card, save the new settings and exit, see if the system boots and 3rd Shutdown, disconnect all power and physically remove the device from the computer.
Couple of Qs for you, what is the make and model of the computer and have you tried booting into Safe Mode?
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#7
roadran

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The wireless switch is broken, The card is all ready removed (odd), and I can't get pass to the point to safe mode. Thanks for helping Mr. Phillpower2
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#8
phillpower2

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Based on the information in your profile here is a link to the user guide for your laptop; http://www.docs.sony...W200_series.pdf
The manual shows the computer has 2 network cards, a Lan and a Wifi so it is possible you have removed the Lan type.
Restart your computer whilst tapping the F2 key to get into the BIOS, navigate through the options until you find the wireless adapter, highlight it and press enter to disable it and then exit, press F10 to save and then Y to accept the changes, let us know how this goes.
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#9
roadran

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Sorry sir for the confusion but this is my spare laptop the sony is broken. The one i ahve is the dv2910us
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#10
phillpower2

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Sorry sir for the confusion but this is my spare laptop the sony is broken. The one i ahve is the dv2910us

Ok you can get the manual from here http://www.retrevo.c...vo.jsp?page=man
See page 16 (3) it states you will get the issue you are having with a bad or incompatible wifi card fitted.
Follow the previous advice given regarding disabling or removing the wifi card, note the dv2910us also has
a Lan card fitted so again you may have removed the Lan and not the problem wifi card.
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#11
roadran

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I don't have a wwan card, due to the fact there is no sim card. Also I have tried to do the options in the bios.
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#12
roadran

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Whoops Wrong Form

Edited by roadran, 27 February 2011 - 08:56 AM.

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#13
phillpower2

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I don't have a wwan card, due to the fact there is no sim card. Also I have tried to do the options in the bios.

Running out of options here, what OS is on the HDD and do you have the boot or recovery disk/s.
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#14
roadran

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Windows 7 on the os and I do.
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#15
phillpower2

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Ok try a repair installation of W7, here is "how to" http://www.sevenforu...ir-install.html
Please make sure you follow the repair instructions so that you do not lose any data on the HDD, the idea is to restore the factory defaults so that the wireless network card would have to be reinstalled.
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