Hello
janlee.... Welcome to
GeeksTo
Go,
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
- Please understand we are all volunteers and we are not here all the time.
- Sometimes it may be a extended amount of time to get back to you. If it has been
more then 3 days please shoot me a PM and I will try to get back to you quickly
then. - Please do the following and supply the requested information as needed. If you
don't understand my instructions please ask and I will try to explain them
clearer for you. - Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
Download Autoruns from the link in my signature below:1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention
"File Not Found" by right-clicking the entry and select Delete.
5: Go to
File then to
Export As or
Save in some versions.
6: Save AutoRuns.txt file to known location like your
Desktop.
7: Attach to your next reply.
Download and install
Free Everest Home EditionOpen it.
1: In left pane expand
Computer folder.
2: Click once on
Summary3: In upper menu, go
Report 4: And then to
Quick Report-Summary5: Save it in text file, and paste it in your next post.
Click the
+ by computer, click on
Sensor. Get a screenshot and post it so I can check your temps and voltages...
DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"