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Windows 7 won't start / BSOD / Boot.Tidserv.B


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#1
igbyny

igbyny

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Hi,

I'm running Windows 7 Home Premium 64b on a Gateway N53.

It all started when all of the sudden I couldn't start Windows normally, only on safe mode. When I tried safe mode with networking, after a few minutes, or sometimes instantly, I would get the BSOD saying something about a "amdsata.sys" so I thought that was the problem. Sometimes I would get the BSOD mentioning the "storport.sys".

Anyway, this is all in the past now, because my problem has gotten way worse! After a ran Norton Bootable Recovery Toll I discovered that my computer was infected with "Boot.Tidserv.B" and following instructions here I downloaded NTBR_CD and did everything that this topic (http://www.bleepingc..._1#entry2153104) told me to. Now my computer won't even start on safe mode and I get the BSOD without any mention to any particular file, it only says that it cannot start and I should do a CHKDSK /F. Which I can't because my computer won't turn on in ANY mode (safe mode, safe mode with networking, safe mode with command prompt...)!

Do you guys have any idea what could I do to get this back to normal!?

No, I don't a a recovery point...
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#2
JSntgRvr

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Did you selected the option for Windows 7?

MBRWork.jpg

Option 2 must be selected.
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#3
igbyny

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i haven t tried before, now i did option 2 but it didn't make any difference...
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#4
JSntgRvr

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Lets give this a try throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.
  • Download OTLPEStd.exe to your desktop. NOTE: This file is 93.5MB in size so it may take some time to download.
  • Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
  • Once the CD is burned, boot the Non working computer using the boot CD you just created.
  • In order to do so, the computer must be set to boot from the CD first
    Note : For information click here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All
    • Under the Custom Scan box paste this in


      /md5start
      UXTHEME.DLL
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      nvstor32.sys
      ahcix86s.sys
      nvrd32.sys
      userinit.exe
      explorer.exe
      winlogon.exe
      ntoskrnl.exe
      /md5stop
      %SYSTEMDRIVE%\*.*
      %systemroot%\*. /mp /s
      %systemroot%\System32\config\*.sav

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply.

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