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CD/DVD drive no longer working


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#1
maximem

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Hello everyone,

After 6 years I finally dropped my laptop for the first time. Since then, my cd/dvd drive is not being recognized. It works fine, the light turns on, I can press the button to eject/put a CD, tnen it works really hard to try to read whatever's in there, but nothing happens. I don't even see it in the device manager.

My laptop is not on warranty, I would not be afraid of opening it up with some guidance. I don't know too much about hardware though! I'm hoping that is simply got disconnected or something, since it doesn't appear to be broken.

I have always gotten great help from these forums, especially with all the problems my poor laptop has had in the past few months. I appreciate any help!

Thanks,
Maxime
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#2
rshaffer61

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Is the drive seen in My Computer and\or the BIOS?
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#3
maximem

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Haha ok I am officially crazy.

This problem has existed for weeks, and I didn't have time to look at it too much, but it was for sure not working and not listed anywhere in my computer. Finally decided to post today, and guess what, it suddenly WAS in My Computer, and I just tried a DVD, and it works.

Very strange!

You are clearly magical and fixed it didn't you?
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#4
rshaffer61

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Yep just like a car when you take it to the mechanic it all of a sudden acts right.
I'll watch your topic just in case and I hope it did correct itself. In case it does magically evaporate again from My Computer:

Broni's canned speech:

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116

Thank's to Broni for the instructions
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#5
maximem

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Thanks for your help! I'll keep you updated and follow those steps if it does disappear again :D
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