Further to the above
Also here is a link to Dell for YOUR computer
http://support.euro....hs1&l=en&s=dhs.If it stays on the actual entered details. If not simply re=enter the detail from your previous post
Serial Number .hq88f51. - which is also your srvice tag no.
Although they are now quite old, you may wish to check you have those latest drivers.
You can on that site check your present installations, as against the standard - as shipped on 4 August 2004 configuration.
CD DRIVE not showing in My computer.
I have just checked the entry in that Malware thread for the registry key for your CD drive, there is nothing wrong with that key but you will find it on your computer, as it was listed in the log on the malware thread.
A cause of the problem you have, can be, that a program you have installed, Roxio, Nero, Power DVD, WinDVD, can take control of the drive and cause this error.
I am not saying that this is the case, in this instance and ONLY if you are familiar with the registry should you proceed.
IF YOU DO DECIDE to try this, please ensure you establish a restore point first.To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
- Click Start type regedit in the run box
- Locate, and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
- In the right pane, if you have UpperFilters, right-click UpperFilters, and then click Delete.
- Click Yes to confirm the removal of the UpperFilters registry entry.
- In the right pane, if you have LowerFilters, right-click LowerFilters, and then click Delete.
- Click Yes to confirm the removal of the LowerFilters registry entry.
- Exit Registry Editor, and then restart the computer.
Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. If the problem recurs, contact the program vendor to determine whether an update is available for the program.
Good luck with it and it may of course be nothing to do with this, but a bad drive as rshaffer61 has said.
If you prefer to confirm my suggestion with him, I will not be in the least offended.
Edited by Macboatmaster, 11 March 2011 - 07:58 PM.