Brand New Laptop Blue Screen
Posted 10 March 2011 - 12:33 PM
Posted 10 March 2011 - 12:36 PM
If after that test nothing shows with errors then here are the instructions for the next diagnostics I would like to see ran.
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software
Thanks to Broni for the instructions
Posted 10 March 2011 - 10:11 PM
Posted 10 March 2011 - 10:22 PM
Posted 11 March 2011 - 03:40 PM
Also no store near me atm sells blank cds...surprisingly...is there another way to check the HD?
Windows 7 Service Pack 1 for x64-based Systems (KB976932)
Installation date: 3/11/2011 2:54 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
Windows 7 Service Pack 1 is a recommended collection of updates and improvements to Windows that are combined into a single installable update. The service pack can help make your computer safer and more reliable. A typical installation will take about 30 minutes to complete, and you will have to restart your computer about halfway through the process.
Help and Support:
Was the error and their solution didn't work...
Posted 11 March 2011 - 03:51 PM
OK the issue seems to be the Win 7 OS itself that is causing your problem so lets do a Repair Installation by following the steps HERE.
Please read and follow all instructions carefully.
Posted 11 March 2011 - 04:29 PM
Posted 11 March 2011 - 04:50 PM
Posted 12 March 2011 - 09:32 PM
Posted 12 March 2011 - 10:12 PM
It would be better to run the DOS based version so that windows is not running at all.
So I went back and tried to burn the samsung HD tool to run the tests but after burning it to a DvD-R cd it said that the version is incompatible with my version of Windows 7, so before wasting another cd I figured I should ask you again.
There should be a version that says something like DOS cd iso
Posted 12 March 2011 - 10:16 PM
ES-Tool (The Drive Diagnostic Utility) v2.12a (03.12.2009)
ES Tool (The Drive Diagnostic Utility) is made with the aim of testing a Samsung hard disk drive while it is installed inside a PC, regardless of the status of user's operating system. In fact of the drives returned to Samsung, a large percentage are NTF("No Trouble Found") after testing. So it is strongly recommended to test the drive if it is truly defective by a few fundamental troubleshooting of ES Tool first, to avoid user's unnecessary effort and inconvenience of replacing a good drive.
- Download ES-Tool for FDD (Direct Link)
- Download ES-Tool Bootable CD ISO (Direct Link)
- View Additional Information
Unless I'm not looking at the proper thing, I clicked the second link for CD ISO and it still gave me the error when I tried to run the disc? Am I supposed to restart the computer and do the boot from disc option? I tried doing it while I was logged into Windows...
Edited by barrage, 12 March 2011 - 10:17 PM.
Posted 12 March 2011 - 10:18 PM
Download ES-Tool Bootable CD ISO (Direct Link)
This is the one you want and then you follow the instructions in post 23 to burn the file to a cd.
Posted 12 March 2011 - 10:22 PM
Posted 12 March 2011 - 10:39 PM
If the cd is done right then the system should boot to it.
If not then you may need to change the boot sequence in the bios so that the cdrom is the first boot device.
Posted 12 March 2011 - 10:48 PM
Can't open CD driver CD001. SHSUCDX can't install. Then has a blue box with info that says:
TURBODSK 2.42 Drive C: Sector size: 512
Size: 4096 Kbytes Root entries: 384
Memory: Extended (XMS) Sectors/cluster: 4
2040 clusters (FAT12)
then under that it says:
your ram drive is loaded at C:
Out of memory error.
Bad command or filename.
Edited by barrage, 12 March 2011 - 11:01 PM.
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