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Win 7 Internet Security 2011 Infection


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#1
mrs_kitti

mrs_kitti

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My mother's laptop has been infected with a piece of malware calling itself Win 7 Internet Security 2011. It prompts her to pay for it, and will not allow her to access the internet through either of her browser (IE or Firefox). When she tries to access the internet she sees a popup saying "Win 7 Internet Security 2011 has blocked a program from accessing the internet." The popup says that Firefox or IE depending on the browser she uses, is infected with a Trojan. The problem developed just this evening. This morning she clicked on a link on facebook saying "Charlie Sheen is dead" which lead to a page with a video that she tried to watch. It took from this morning to this evening for the problem to develop. Any help you can give us would be greatly appreciated. She has Webroot with Spy Sweeper as an antivirus program, but it does not recognize the infection. She's run OTL and here's the log.

OTL logfile created on: 3/10/2011 9:11:20 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Cindy\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 60.00% Memory free
8.00 Gb Paging File | 5.00 Gb Available in Paging File | 71.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 286.00 Gb Total Space | 242.36 Gb Free Space | 84.74% Space Free | Partition Type: NTFS

Computer Name: CINDYS | User Name: Cindy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/03/10 21:05:28 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
PRC - [2011/03/10 20:10:36 | 000,315,392 | -HS- | M] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\glh.exe
PRC - [2011/02/18 19:59:10 | 000,123,320 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
PRC - [2011/01/13 12:41:24 | 000,890,144 | ---- | M] (Webroot Software Inc) -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRFrame.exe
PRC - [2011/01/13 12:41:23 | 003,275,112 | ---- | M] (Webroot Software, Inc. ) -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRConsumerService.exe
PRC - [2011/01/13 12:41:18 | 001,392,784 | ---- | M] (Webroot Software, Inc. ) -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRTray.exe
PRC - [2011/01/12 20:01:28 | 006,129,496 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
PRC - [2010/12/07 21:44:24 | 003,888,696 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) -- C:\Program Files (x86)\Webroot\Security\Current\Plugins\AntiMalware\AEI.exe
PRC - [2010/12/07 21:44:16 | 000,158,048 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) -- C:\Program Files (x86)\Webroot\Security\Current\Plugins\AntiMalware\SSU.exe
PRC - [2010/05/05 08:20:00 | 001,604,200 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
PRC - [2010/03/17 14:03:08 | 000,252,728 | ---- | M] (TOSHIBA) -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
PRC - [2010/03/03 15:42:02 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/03/03 15:41:58 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2009/12/25 16:21:16 | 000,034,160 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
PRC - [2009/10/14 16:36:56 | 002,793,304 | ---- | M] () -- C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
PRC - [2009/10/14 16:34:18 | 000,560,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\logishrd\LQCVFX\COCIManager.exe
PRC - [2009/10/07 04:47:22 | 000,125,464 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Common Files\logishrd\LVMVFM\LVPrS64H.exe
PRC - [2009/08/24 16:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
PRC - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (SafeList) ==========

MOD - [2011/03/10 21:05:28 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
MOD - [2010/08/20 23:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
MOD - [2010/05/05 20:24:36 | 000,090,216 | ---- | M] (NVIDIA Corporation) -- c:\Windows\SysWOW64\nvinit.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/11/11 17:36:38 | 000,282,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2010/04/06 15:53:14 | 000,258,928 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/02/23 18:57:42 | 000,835,952 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/02/05 18:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/05 23:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/10/21 10:30:36 | 000,531,520 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\ThpSrv.exe -- (Thpsrv)
SRV:64bit: - [2009/10/07 04:47:10 | 000,191,000 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcS64)
SRV:64bit: - [2009/07/28 16:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV - [2011/02/18 19:59:10 | 000,123,320 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2011/01/13 12:41:23 | 003,275,112 | ---- | M] (Webroot Software, Inc. ) [Auto | Running] -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRConsumerService.exe -- (WRConsumerService)
SRV - [2010/12/07 21:44:24 | 003,888,696 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Auto | Running] -- C:\Program Files (x86)\Webroot\Security\current\plugins\antimalware\AEI.exe -- (WebrootSpySweeperService)
SRV - [2010/11/29 14:58:30 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2010/10/12 11:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/05/05 08:20:00 | 001,604,200 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe -- (nvUpdatusService)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/03 15:42:02 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2010/03/03 15:41:58 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2009/08/24 16:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe -- (PCCUJobMgr)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/02/18 16:36:58 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/10/25 00:25:38 | 000,072,064 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2010/10/12 18:57:14 | 000,137,248 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\ssidrv.sys -- (ssidrv)
DRV:64bit: - [2010/10/12 18:57:12 | 000,055,360 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\ssfmonm.sys -- (ssfmonm)
DRV:64bit: - [2010/06/14 12:32:54 | 000,016,448 | ---- | M] (Teruten Inc) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TFsExDisk.sys -- (TFsExDisk)
DRV:64bit: - [2010/05/18 17:02:48 | 000,164,464 | ---- | M] (JMicron Technology Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\jmcr.sys -- (JMCR)
DRV:64bit: - [2010/05/08 19:38:56 | 000,482,384 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tos_sps64.sys -- (tos_sps64)
DRV:64bit: - [2010/05/03 15:44:02 | 000,331,880 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/04/27 02:23:08 | 001,103,904 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2010/04/21 12:18:44 | 010,326,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/03/10 19:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/02/26 17:32:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/03 07:38:30 | 000,271,872 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2010/01/15 13:22:08 | 000,538,136 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/10/09 20:41:20 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/10/07 04:45:50 | 000,030,232 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\LVPr2M64.sys -- (LVPr2Mon)
DRV:64bit: - [2009/10/07 04:45:50 | 000,030,232 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LVPr2M64.sys -- (LVPr2M64)
DRV:64bit: - [2009/10/07 02:49:27 | 006,379,288 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lvuvc64.sys -- (LVUVC64) Logitech Webcam 600(UVC)
DRV:64bit: - [2009/10/07 02:47:44 | 000,327,704 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lvrs64.sys -- (LVRS64)
DRV:64bit: - [2009/09/17 13:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/30 22:02:36 | 000,044,912 | ---- | M] (COMPAL ELECTRONIC INC.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\LPCFilter.sys -- (LPCFilter)
DRV:64bit: - [2009/07/30 21:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 16:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 19:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 19:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 18:00:24 | 000,009,728 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\acpials.sys -- (acpials)
DRV:64bit: - [2009/06/29 17:16:20 | 000,014,784 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\Thpevm.sys -- (Thpevm)
DRV:64bit: - [2009/06/29 11:25:22 | 000,034,880 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\thpdrv.sys -- (Thpdrv)
DRV:64bit: - [2009/06/22 18:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/19 20:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/10 14:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 16:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2010/06/14 12:32:54 | 000,016,448 | ---- | M] (Teruten Inc) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\TFsExDisk.Sys -- (TFsExDisk)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=TSNA&bmod=TSNA
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=TSNA&bmod=TSNA

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=TSNA&bmod=TSNA
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=TSNA&bmod=TSNA
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.google.co...=TSNA&bmod=TSNA
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Ask.com"
FF - prefs.js..browser.search.order.1: "Ask.com"
FF - prefs.js..browser.search.param.yahoo-fr: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-fr-cjkt: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-type: "${8}"
FF - prefs.js..browser.search.selectedEngine: "Ask.com"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/"
FF - prefs.js..extensions.enabledItems: [email protected]:3.9.1.14019
FF - prefs.js..extensions.enabledItems: [email protected]:1.2
FF - prefs.js..keyword.URL: "http://websearch.ask...=YYYYYYYYUS&q="


FF - HKLM\software\mozilla\Mozilla Firefox 3.6.15\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/03/06 09:17:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.15\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/03/06 09:17:57 | 000,000,000 | ---D | M]

[2010/09/18 16:39:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Extensions
[2011/03/10 00:00:54 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\extensions
[2011/01/31 22:59:16 | 000,000,000 | ---D | M] (Search Toolbar) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\extensions\[email protected]
[2010/11/08 17:15:15 | 000,000,000 | ---D | M] (Webroot Toolbar) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\extensions\[email protected]
[2011/03/10 16:02:23 | 000,002,567 | ---- | M] () -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\searchplugins\askcom.xml
[2011/01/31 22:59:21 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2011/01/18 14:43:15 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
[2009/02/09 14:05:22 | 000,002,236 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\askcom.xml

O1 HOSTS File: ([2011/03/10 20:45:02 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg64.dll (Google Inc.)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O2 - BHO: (Webroot Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKLM\..\Toolbar: (Webroot Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Webroot Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [] File not found
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SmartFaceVWatcher] C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatcher.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [ThpSrv] C:\windows\SysNative\thpsrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe (TOSHIBA Electronics, Inc.)
O4 - HKLM..\Run: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe (TOSHIBA CORPORATION)
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe ()
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe (Toshiba)
O4 - HKLM..\Run: [NPSStartup] File not found
O4 - HKLM..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe (TOSHIBA CORPORATION)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TSleepSrv] File not found
O4 - HKLM..\Run: [TWebCamera] C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe (TOSHIBA CORPORATION.)
O4 - HKLM..\Run: [WebrootTrayApp] C:\Program Files (x86)\Webroot\Security\Current\Framework\WRTray.exe (Webroot Software, Inc. )
O4 - HKCU..\Run: [EPSON Stylus NX400 Series] File not found
O4 - HKCU..\Run: [Logitech Vid] C:\Program Files (x86)\Logitech\Vid HD\Vid.exe (Logitech Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideSCAHealth = 1
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: real.com ([rhap-app-4-0] https in Trusted sites)
O15 - HKCU\..Trusted Domains: real.com ([rhapreg] https in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (c:\windows\system32\nvinitx.dll) - C:\Windows\SysNative\nvinitx.dll (NVIDIA Corporation)
O20 - AppInit_DLLs: (c:\windows\syswow64\nvinit.dll) - c:\Windows\SysWOW64\nvinit.dll (NVIDIA Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O30:64bit: - LSA: Authentication Packages - (ows\w) - File not found
O30 - LSA: Authentication Packages - (ows\w) - File not found
O30:64bit: - LSA: Security Packages - (椀渀搀漀眀猀) - File not found
O30:64bit: - LSA: Security Packages - (ᘀ堀㄀) - File not found
O30 - LSA: Security Packages - (椀渀搀漀眀猀) - File not found
O30 - LSA: Security Packages - (ᘀ堀㄀) - File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKCU\..exefile [open] -- "C:\Users\Cindy\AppData\Local\glh.exe" -a "%1" %* (Valve Corporation)
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKCU\...exe [@ = exefile] -- "C:\Users\Cindy\AppData\Local\glh.exe" -a "%1" %* (Valve Corporation)

========== Files/Folders - Created Within 30 Days ==========

[2011/03/10 21:09:12 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
[2011/03/10 20:34:07 | 000,000,000 | ---D | C] -- C:\Users\Cindy\Documents\My Weblog Posts
[2011/03/10 20:10:35 | 000,315,392 | -HS- | C] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\glh.exe
[2011/03/10 20:10:30 | 000,315,392 | -HS- | C] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\owo.exe
[2011/03/10 19:01:58 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/03/10 19:01:02 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/03/10 19:00:59 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/03/10 19:00:59 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2011/03/10 18:57:56 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2011/03/10 10:11:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WildTangent Games
[2011/03/09 08:00:17 | 001,074,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\DWrite.dll
[2011/03/09 08:00:16 | 001,540,608 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\DWrite.dll
[2011/03/09 08:00:16 | 000,902,656 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\d2d1.dll
[2011/03/09 08:00:16 | 000,739,840 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\d2d1.dll
[2011/03/09 08:00:15 | 000,723,968 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\EncDec.dll
[2011/03/09 08:00:14 | 000,961,024 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\CPFilters.dll
[2011/03/09 08:00:14 | 000,642,048 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\CPFilters.dll
[2011/03/09 08:00:14 | 000,534,528 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\EncDec.dll
[2011/03/09 08:00:13 | 001,118,720 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\sbe.dll
[2011/03/09 08:00:13 | 000,850,432 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\sbe.dll
[2011/03/09 08:00:13 | 000,259,072 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mpg2splt.ax
[2011/03/09 08:00:13 | 000,199,680 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mpg2splt.ax
[2011/03/09 08:00:09 | 003,138,048 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mstscax.dll
[2011/03/09 08:00:09 | 002,690,560 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mstscax.dll
[2011/03/09 08:00:08 | 001,097,216 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mstsc.exe
[2011/03/09 08:00:08 | 001,034,240 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mstsc.exe
[2011/03/04 21:58:28 | 000,000,000 | ---D | C] -- C:\Users\Cindy\AppData\Roaming\InstallShield
[2011/02/22 13:31:56 | 000,662,528 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\XpsPrint.dll
[2011/02/22 13:31:56 | 000,442,880 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\XpsPrint.dll
[2011/02/22 13:31:55 | 000,475,648 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\XpsGdiConverter.dll
[2011/02/22 13:31:55 | 000,288,256 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\XpsGdiConverter.dll
[2011/02/18 16:36:58 | 004,184,352 | ---- | C] (Apple, Inc.) -- C:\windows\SysNative\usbaaplrc.dll
[2011/02/18 16:36:58 | 000,051,712 | ---- | C] (Apple, Inc.) -- C:\windows\SysNative\drivers\usbaapl64.sys
[2011/02/09 20:42:48 | 000,599,040 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\msfeeds.dll
[2011/02/09 20:42:46 | 000,703,488 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
[2011/02/09 20:42:45 | 000,256,000 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iepeers.dll
[2011/02/09 20:42:45 | 000,185,856 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iepeers.dll
[2011/02/09 20:42:45 | 000,097,280 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\mshtmled.dll
[2011/02/09 20:42:45 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\mshtmled.dll
[2011/02/09 20:42:44 | 000,057,856 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\licmgr10.dll
[2011/02/09 20:42:44 | 000,044,544 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\licmgr10.dll
[2011/02/09 20:42:44 | 000,012,800 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\msfeedssync.exe
[2011/02/09 20:42:44 | 000,012,288 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msfeedssync.exe
[2011/02/09 20:42:43 | 000,482,816 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\html.iec
[2011/02/09 20:42:43 | 000,386,048 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\html.iec
[2011/02/09 20:42:36 | 000,264,192 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\upnp.dll
[2011/02/09 20:42:36 | 000,204,288 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\upnp.dll
[2011/02/09 20:42:34 | 000,100,864 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\davclnt.dll
[2011/02/09 20:42:33 | 000,080,384 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\davclnt.dll
[2011/02/09 20:42:33 | 000,062,976 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\wscapi.dll
[2011/02/09 20:42:33 | 000,051,200 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\wscapi.dll
[2011/02/09 20:42:33 | 000,015,360 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\slwga.dll
[2011/02/09 20:42:33 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\slwga.dll
[2011/02/09 20:42:31 | 000,214,016 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\winsrv.dll
[2011/02/09 20:42:30 | 000,852,480 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
[2011/02/09 20:42:30 | 000,612,352 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\vbscript.dll
[2011/02/09 20:42:29 | 000,716,800 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
[2011/02/09 20:42:28 | 005,510,528 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ntoskrnl.exe
[2011/02/09 20:42:27 | 003,901,824 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ntoskrnl.exe
[2011/02/09 20:42:27 | 001,739,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ntdll.dll
[2011/02/09 20:42:26 | 003,957,120 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ntkrnlpa.exe
[2011/02/09 20:42:25 | 000,366,080 | ---- | C] (Adobe Systems Incorporated) -- C:\windows\SysNative\atmfd.dll
[2011/02/09 20:42:25 | 000,294,400 | ---- | C] (Adobe Systems Incorporated) -- C:\windows\SysWow64\atmfd.dll
[2011/02/09 20:42:25 | 000,046,080 | ---- | C] (Adobe Systems) -- C:\windows\SysNative\atmlib.dll
[2011/02/09 20:42:25 | 000,034,304 | ---- | C] (Adobe Systems) -- C:\windows\SysWow64\atmlib.dll
[2 C:\*.tmp files -> C:\*.tmp -> ]
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/03/10 21:05:28 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
[2011/03/10 20:50:45 | 000,016,304 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/10 20:50:45 | 000,016,304 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/10 20:42:56 | 000,009,690 | -HS- | M] () -- C:\Users\Cindy\AppData\Local\712789849
[2011/03/10 20:41:35 | 000,000,894 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/10 20:41:10 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2011/03/10 20:41:06 | 3059,748,864 | -HS- | M] () -- C:\hiberfil.sys
[2011/03/10 20:16:02 | 000,000,898 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/03/10 20:12:51 | 000,009,678 | -HS- | M] () -- C:\ProgramData\712789849
[2011/03/10 20:10:36 | 000,315,392 | -HS- | M] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\glh.exe
[2011/03/10 20:10:31 | 000,315,392 | -HS- | M] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\owo.exe
[2011/03/10 19:01:58 | 000,001,754 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/03/10 10:11:51 | 000,002,689 | ---- | M] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\WildTangent Games App - toshiba.lnk
[2011/03/09 00:47:26 | 000,870,128 | ---- | M] () -- C:\Users\Cindy\AppData\Roaming\mcs.rma
[2011/03/09 00:47:26 | 000,000,004 | ---- | M] () -- C:\Users\Cindy\AppData\Roaming\0B8C4C
[2011/03/05 17:50:17 | 000,729,752 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2011/03/05 17:50:17 | 000,626,278 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2011/03/05 17:50:17 | 000,107,522 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2011/02/23 15:47:38 | 000,000,000 | ---- | M] () -- C:\windows\SysNative\drivers\lvuvc.hs
[2011/02/19 00:37:10 | 001,540,608 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\DWrite.dll
[2011/02/19 00:36:49 | 000,902,656 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\d2d1.dll
[2011/02/18 23:32:48 | 001,074,176 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\DWrite.dll
[2011/02/18 23:32:35 | 000,739,840 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\d2d1.dll
[2011/02/18 16:36:58 | 004,184,352 | ---- | M] (Apple, Inc.) -- C:\windows\SysNative\usbaaplrc.dll
[2011/02/18 16:36:58 | 000,051,712 | ---- | M] (Apple, Inc.) -- C:\windows\SysNative\drivers\usbaapl64.sys
[2011/02/18 12:19:54 | 000,002,020 | ---- | M] () -- C:\Users\Public\Desktop\Logitech Vid HD.lnk
[2011/02/12 12:23:39 | 000,002,025 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/02/10 14:46:17 | 000,343,552 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2 C:\*.tmp files -> C:\*.tmp -> ]
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/03/10 20:10:41 | 000,009,690 | -HS- | C] () -- C:\Users\Cindy\AppData\Local\712789849
[2011/03/10 20:10:41 | 000,009,678 | -HS- | C] () -- C:\ProgramData\712789849
[2011/03/10 19:01:58 | 000,001,754 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/03/10 10:11:51 | 000,002,689 | ---- | C] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\WildTangent Games App - toshiba.lnk
[2011/02/18 12:19:54 | 000,002,020 | ---- | C] () -- C:\Users\Public\Desktop\Logitech Vid HD.lnk
[2011/02/12 12:23:39 | 000,002,025 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/01/26 12:11:39 | 000,743,534 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2010/11/27 21:37:25 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/11/10 05:45:32 | 000,102,744 | ---- | C] () -- C:\windows\SysWow64\LogiDPPApp.exe
[2010/11/10 05:45:30 | 010,871,128 | ---- | C] () -- C:\windows\SysWow64\LogiDPP.dll
[2010/11/10 05:45:20 | 000,316,248 | ---- | C] () -- C:\windows\SysWow64\DevManagerCore.dll
[2010/11/03 17:36:57 | 000,030,424 | ---- | C] () -- C:\windows\SysWow64\wrLZMA.dll
[2010/11/03 16:39:15 | 000,000,000 | ---- | C] () -- C:\Users\Cindy\AppData\Roaming\wklnhst.dat
[2010/10/12 10:00:57 | 000,870,128 | ---- | C] () -- C:\Users\Cindy\AppData\Roaming\mcs.rma
[2010/10/12 10:00:57 | 000,000,004 | ---- | C] () -- C:\Users\Cindy\AppData\Roaming\0B8C4C
[2010/08/24 07:52:47 | 000,451,072 | ---- | C] () -- C:\windows\SysWow64\ISSRemoveSP.exe
[2010/04/21 12:14:54 | 000,127,868 | ---- | C] () -- C:\windows\SysWow64\igcompkrng575.bin
[2010/04/21 12:14:52 | 000,870,560 | ---- | C] () -- C:\windows\SysWow64\igkrng575.bin
[2010/04/21 12:14:52 | 000,104,636 | ---- | C] () -- C:\windows\SysWow64\igfcg575m.bin
[2010/04/21 11:22:50 | 000,208,896 | ---- | C] () -- C:\windows\SysWow64\iglhsip32.dll
[2010/04/21 11:22:50 | 000,143,360 | ---- | C] () -- C:\windows\SysWow64\iglhcp32.dll
[2009/07/13 23:38:36 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat
[2009/07/13 20:35:51 | 000,000,741 | ---- | C] () -- C:\windows\SysWow64\NOISE.DAT
[2009/07/13 20:34:42 | 000,215,943 | ---- | C] () -- C:\windows\SysWow64\dssec.dat
[2009/07/13 18:10:29 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin
[2009/07/13 17:42:10 | 000,064,000 | ---- | C] () -- C:\windows\SysWow64\BWContextHandler.dll
[2009/07/13 15:03:59 | 000,364,544 | ---- | C] () -- C:\windows\SysWow64\msjetoledb40.dll
[2009/06/10 15:26:10 | 000,673,088 | ---- | C] () -- C:\windows\SysWow64\mlang.dat
[2009/04/28 05:37:00 | 000,028,672 | ---- | C] () -- C:\windows\SysWow64\SPCtl.dll
[2008/10/07 10:13:30 | 000,197,912 | ---- | C] () -- C:\windows\SysWow64\physxcudart_20.dll
[2008/10/07 10:13:22 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelTraditionalChinese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelSwedish.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelSpanish.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelSimplifiedChinese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelPortugese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelKorean.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelJapanese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelGerman.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelFrench.dll
[2007/10/25 20:26:10 | 000,005,632 | ---- | C] () -- C:\windows\SysWow64\drivers\StarOpen.sys

< End of report >
  • 0

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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there lets get your mum back online :D

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
    O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
    O30:64bit: - LSA: Security Packages - (椀渀搀漀眀猀) - File not found
    O30:64bit: - LSA: Security Packages - (ᘀ堀㄀) - File not found
    O30 - LSA: Security Packages - (椀渀搀漀眀猀) - File not found
    O30 - LSA: Security Packages - (ᘀ堀㄀) - File not found
    O35 - HKCU\..exefile [open] -- "C:\Users\Cindy\AppData\Local\glh.exe" -a "%1" %* (Valve Corporation)
    O37 - HKCU\...exe [@ = exefile] -- "C:\Users\Cindy\AppData\Local\glh.exe" -a "%1" %* (Valve Corporation)
    [2011/03/10 20:10:35 | 000,315,392 | -HS- | C] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\glh.exe
    [2011/03/10 20:10:30 | 000,315,392 | -HS- | C] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\owo.exe
    [2011/03/10 20:12:51 | 000,009,678 | -HS- | M] () -- C:\ProgramData\712789849
    [2011/03/10 20:10:36 | 000,315,392 | -HS- | M] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\glh.exe
    [2011/03/10 20:10:31 | 000,315,392 | -HS- | M] (Valve Corporation) -- C:\Users\Cindy\AppData\Local\owo.exe
    [2011/03/10 20:10:41 | 000,009,690 | -HS- | C] () -- C:\Users\Cindy\AppData\Local\712789849
    [2011/03/10 20:10:41 | 000,009,678 | -HS- | C] () -- C:\ProgramData\712789849
    
    :Files
    ipconfig /flushdns /c
    C:\Program Files (x86)\Search Toolbar
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Posted Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
  • 0

#3
mrs_kitti

mrs_kitti

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Last night after I made the original post I found: http://www.bleepingc...ntispyware-2011
We followed the instructions on the page, and it appears to have resolved the problem, but I thought we'd follow the instructions here to make sure there wasn't anything that was missed.

Here's the OTL report:

OTL logfile created on: 3/11/2011 4:52:35 PM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Cindy\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 60.00% Memory free
8.00 Gb Paging File | 5.00 Gb Available in Paging File | 72.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 286.00 Gb Total Space | 241.42 Gb Free Space | 84.41% Space Free | Partition Type: NTFS

Computer Name: CINDYS | User Name: Cindy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/03/10 21:05:28 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
PRC - [2011/03/06 09:17:43 | 000,912,344 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2011/02/18 19:59:10 | 000,123,320 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
PRC - [2011/01/13 12:41:23 | 003,275,112 | ---- | M] (Webroot Software, Inc. ) -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRConsumerService.exe
PRC - [2011/01/13 12:41:18 | 001,392,784 | ---- | M] (Webroot Software, Inc. ) -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRTray.exe
PRC - [2011/01/12 20:01:28 | 006,129,496 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
PRC - [2010/12/07 21:44:24 | 003,888,696 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) -- C:\Program Files (x86)\Webroot\Security\Current\Plugins\AntiMalware\AEI.exe
PRC - [2010/12/07 21:44:16 | 000,158,048 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) -- C:\Program Files (x86)\Webroot\Security\Current\Plugins\AntiMalware\SSU.exe
PRC - [2010/05/05 08:20:00 | 001,604,200 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
PRC - [2010/03/17 14:03:08 | 000,252,728 | ---- | M] (TOSHIBA) -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
PRC - [2010/03/03 15:42:02 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/03/03 15:41:58 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2010/02/24 02:54:48 | 002,454,840 | ---- | M] (TOSHIBA CORPORATION.) -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
PRC - [2009/12/25 16:21:16 | 000,034,160 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
PRC - [2009/10/14 16:36:56 | 002,793,304 | ---- | M] () -- C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
PRC - [2009/10/14 16:34:18 | 000,560,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\logishrd\LQCVFX\COCIManager.exe
PRC - [2009/10/07 04:47:22 | 000,125,464 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Common Files\logishrd\LVMVFM\LVPrS64H.exe
PRC - [2009/08/24 16:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
PRC - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (SafeList) ==========

MOD - [2011/03/10 21:05:28 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
MOD - [2010/08/20 23:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
MOD - [2010/05/05 20:24:36 | 000,090,216 | ---- | M] (NVIDIA Corporation) -- c:\Windows\SysWOW64\nvinit.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/11/11 17:36:38 | 000,282,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2010/04/06 15:53:14 | 000,258,928 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/02/23 18:57:42 | 000,835,952 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/02/05 18:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/05 23:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/10/21 10:30:36 | 000,531,520 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\ThpSrv.exe -- (Thpsrv)
SRV:64bit: - [2009/10/07 04:47:10 | 000,191,000 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcS64)
SRV:64bit: - [2009/07/28 16:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV - [2011/02/18 19:59:10 | 000,123,320 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2011/01/13 12:41:23 | 003,275,112 | ---- | M] (Webroot Software, Inc. ) [Auto | Running] -- C:\Program Files (x86)\Webroot\Security\Current\Framework\WRConsumerService.exe -- (WRConsumerService)
SRV - [2010/12/07 21:44:24 | 003,888,696 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Auto | Running] -- C:\Program Files (x86)\Webroot\Security\current\plugins\antimalware\AEI.exe -- (WebrootSpySweeperService)
SRV - [2010/11/29 14:58:30 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2010/10/12 11:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/05/05 08:20:00 | 001,604,200 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe -- (nvUpdatusService)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/03 15:42:02 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2010/03/03 15:41:58 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2009/08/24 16:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe -- (PCCUJobMgr)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/02/18 16:36:58 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/10/25 00:25:38 | 000,072,064 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2010/10/12 18:57:14 | 000,137,248 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\ssidrv.sys -- (ssidrv)
DRV:64bit: - [2010/10/12 18:57:12 | 000,055,360 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\ssfmonm.sys -- (ssfmonm)
DRV:64bit: - [2010/06/14 12:32:54 | 000,016,448 | ---- | M] (Teruten Inc) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TFsExDisk.sys -- (TFsExDisk)
DRV:64bit: - [2010/05/18 17:02:48 | 000,164,464 | ---- | M] (JMicron Technology Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\jmcr.sys -- (JMCR)
DRV:64bit: - [2010/05/08 19:38:56 | 000,482,384 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tos_sps64.sys -- (tos_sps64)
DRV:64bit: - [2010/05/03 15:44:02 | 000,331,880 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/04/27 02:23:08 | 001,103,904 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2010/04/21 12:18:44 | 010,326,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/03/10 19:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/02/26 17:32:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/03 07:38:30 | 000,271,872 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2010/01/15 13:22:08 | 000,538,136 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/10/09 20:41:20 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/10/07 04:45:50 | 000,030,232 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\LVPr2M64.sys -- (LVPr2Mon)
DRV:64bit: - [2009/10/07 04:45:50 | 000,030,232 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LVPr2M64.sys -- (LVPr2M64)
DRV:64bit: - [2009/10/07 02:49:27 | 006,379,288 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lvuvc64.sys -- (LVUVC64) Logitech Webcam 600(UVC)
DRV:64bit: - [2009/10/07 02:47:44 | 000,327,704 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lvrs64.sys -- (LVRS64)
DRV:64bit: - [2009/09/17 13:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/30 22:02:36 | 000,044,912 | ---- | M] (COMPAL ELECTRONIC INC.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\LPCFilter.sys -- (LPCFilter)
DRV:64bit: - [2009/07/30 21:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 16:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 19:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 19:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 18:00:24 | 000,009,728 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\acpials.sys -- (acpials)
DRV:64bit: - [2009/06/29 17:16:20 | 000,014,784 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\Thpevm.sys -- (Thpevm)
DRV:64bit: - [2009/06/29 11:25:22 | 000,034,880 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\thpdrv.sys -- (Thpdrv)
DRV:64bit: - [2009/06/22 18:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/19 20:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/10 14:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 16:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2010/06/14 12:32:54 | 000,016,448 | ---- | M] (Teruten Inc) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\TFsExDisk.Sys -- (TFsExDisk)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=TSNA&bmod=TSNA
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=TSNA&bmod=TSNA

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=TSNA&bmod=TSNA
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=TSNA&bmod=TSNA
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.google.co...=TSNA&bmod=TSNA
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Ask.com"
FF - prefs.js..browser.search.order.1: "Ask.com"
FF - prefs.js..browser.search.param.yahoo-fr: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-fr-cjkt: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-type: "${8}"
FF - prefs.js..browser.search.selectedEngine: "Ask.com"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/"
FF - prefs.js..extensions.enabledItems: [email protected]:3.9.1.14019
FF - prefs.js..extensions.enabledItems: [email protected]:1.2
FF - prefs.js..keyword.URL: "http://websearch.ask...=YYYYYYYYUS&q="


FF - HKLM\software\mozilla\Mozilla Firefox 3.6.15\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/03/06 09:17:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.15\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/03/06 09:17:57 | 000,000,000 | ---D | M]

[2010/09/18 16:39:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Extensions
[2011/03/11 00:13:14 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\extensions
[2011/01/31 22:59:16 | 000,000,000 | ---D | M] (Search Toolbar) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\extensions\[email protected]
[2010/11/08 17:15:15 | 000,000,000 | ---D | M] (Webroot Toolbar) -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\extensions\[email protected]
[2011/03/11 16:50:42 | 000,002,567 | ---- | M] () -- C:\Users\Cindy\AppData\Roaming\Mozilla\Firefox\Profiles\ta1vtyet.default\searchplugins\askcom.xml
[2011/01/31 22:59:21 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2011/01/18 14:43:15 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
[2009/02/09 14:05:22 | 000,002,236 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\askcom.xml

O1 HOSTS File: ([2011/03/11 16:40:57 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg64.dll (Google Inc.)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O2 - BHO: (Webroot Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Webroot Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Webroot Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [] File not found
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SmartFaceVWatcher] C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatcher.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [ThpSrv] C:\windows\SysNative\thpsrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe (TOSHIBA Electronics, Inc.)
O4 - HKLM..\Run: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe (TOSHIBA CORPORATION)
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe ()
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe (Toshiba)
O4 - HKLM..\Run: [NPSStartup] File not found
O4 - HKLM..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe (TOSHIBA CORPORATION)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TSleepSrv] File not found
O4 - HKLM..\Run: [TWebCamera] C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe (TOSHIBA CORPORATION.)
O4 - HKLM..\Run: [WebrootTrayApp] C:\Program Files (x86)\Webroot\Security\Current\Framework\WRTray.exe (Webroot Software, Inc. )
O4 - HKCU..\Run: [EPSON Stylus NX400 Series] File not found
O4 - HKCU..\Run: [Logitech Vid] C:\Program Files (x86)\Logitech\Vid HD\Vid.exe (Logitech Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideSCAHealth = 1
O8:64bit: - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: real.com ([rhap-app-4-0] https in Trusted sites)
O15 - HKCU\..Trusted Domains: real.com ([rhapreg] https in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (c:\windows\system32\nvinitx.dll) - C:\Windows\SysNative\nvinitx.dll (NVIDIA Corporation)
O20 - AppInit_DLLs: (c:\windows\syswow64\nvinit.dll) - c:\Windows\SysWOW64\nvinit.dll (NVIDIA Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/03/11 13:43:38 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/03/10 22:59:34 | 000,000,000 | ---D | C] -- C:\Users\Cindy\AppData\Roaming\Malwarebytes
[2011/03/10 22:59:30 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysWow64\drivers\mbamswissarmy.sys
[2011/03/10 22:59:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/03/10 22:59:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/03/10 22:59:27 | 000,024,152 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2011/03/10 22:59:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/03/10 22:53:36 | 007,734,240 | ---- | C] (Malwarebytes Corporation ) -- C:\Users\Cindy\Desktop\mbam-setup.exe
[2011/03/10 21:09:12 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
[2011/03/10 20:34:07 | 000,000,000 | ---D | C] -- C:\Users\Cindy\Documents\My Weblog Posts
[2011/03/10 19:01:58 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/03/10 19:01:02 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/03/10 19:00:59 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/03/10 19:00:59 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2011/03/10 18:57:56 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2011/03/10 10:11:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WildTangent Games
[2011/03/04 21:58:28 | 000,000,000 | ---D | C] -- C:\Users\Cindy\AppData\Roaming\InstallShield
[2 C:\*.tmp files -> C:\*.tmp -> ]
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/03/11 16:47:37 | 000,016,304 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/11 16:47:37 | 000,016,304 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/11 16:40:18 | 000,000,894 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/11 16:40:07 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2011/03/11 16:40:04 | 3059,748,864 | -HS- | M] () -- C:\hiberfil.sys
[2011/03/11 16:38:42 | 000,000,898 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/03/10 22:59:30 | 000,001,084 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/10 22:54:41 | 007,734,240 | ---- | M] (Malwarebytes Corporation ) -- C:\Users\Cindy\Desktop\mbam-setup.exe
[2011/03/10 22:51:01 | 000,000,963 | ---- | M] () -- C:\Users\Cindy\Desktop\iExplore.exe - Shortcut.lnk
[2011/03/10 21:05:28 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Cindy\Desktop\OTL.exe
[2011/03/10 19:01:58 | 000,001,754 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/03/10 10:11:51 | 000,002,689 | ---- | M] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\WildTangent Games App - toshiba.lnk
[2011/03/09 00:47:26 | 000,870,128 | ---- | M] () -- C:\Users\Cindy\AppData\Roaming\mcs.rma
[2011/03/09 00:47:26 | 000,000,004 | ---- | M] () -- C:\Users\Cindy\AppData\Roaming\0B8C4C
[2011/03/05 17:50:17 | 000,729,752 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2011/03/05 17:50:17 | 000,626,278 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2011/03/05 17:50:17 | 000,107,522 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2011/02/23 15:47:38 | 000,000,000 | ---- | M] () -- C:\windows\SysNative\drivers\lvuvc.hs
[2011/02/18 12:19:54 | 000,002,020 | ---- | M] () -- C:\Users\Public\Desktop\Logitech Vid HD.lnk
[2011/02/12 12:23:39 | 000,002,025 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/02/10 14:46:17 | 000,343,552 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2 C:\*.tmp files -> C:\*.tmp -> ]
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/03/10 22:59:30 | 000,001,084 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/10 22:51:01 | 000,000,963 | ---- | C] () -- C:\Users\Cindy\Desktop\iExplore.exe - Shortcut.lnk
[2011/03/10 19:01:58 | 000,001,754 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/03/10 10:11:51 | 000,002,689 | ---- | C] () -- C:\Users\Cindy\Application Data\Microsoft\Internet Explorer\Quick Launch\WildTangent Games App - toshiba.lnk
[2011/02/18 12:19:54 | 000,002,020 | ---- | C] () -- C:\Users\Public\Desktop\Logitech Vid HD.lnk
[2011/02/12 12:23:39 | 000,002,025 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/01/26 12:11:39 | 000,743,534 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2010/11/27 21:37:25 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/11/10 05:45:32 | 000,102,744 | ---- | C] () -- C:\windows\SysWow64\LogiDPPApp.exe
[2010/11/10 05:45:30 | 010,871,128 | ---- | C] () -- C:\windows\SysWow64\LogiDPP.dll
[2010/11/10 05:45:20 | 000,316,248 | ---- | C] () -- C:\windows\SysWow64\DevManagerCore.dll
[2010/11/03 17:36:57 | 000,030,424 | ---- | C] () -- C:\windows\SysWow64\wrLZMA.dll
[2010/11/03 16:39:15 | 000,000,000 | ---- | C] () -- C:\Users\Cindy\AppData\Roaming\wklnhst.dat
[2010/10/12 10:00:57 | 000,870,128 | ---- | C] () -- C:\Users\Cindy\AppData\Roaming\mcs.rma
[2010/10/12 10:00:57 | 000,000,004 | ---- | C] () -- C:\Users\Cindy\AppData\Roaming\0B8C4C
[2010/08/24 07:52:47 | 000,451,072 | ---- | C] () -- C:\windows\SysWow64\ISSRemoveSP.exe
[2010/04/21 12:14:54 | 000,127,868 | ---- | C] () -- C:\windows\SysWow64\igcompkrng575.bin
[2010/04/21 12:14:52 | 000,870,560 | ---- | C] () -- C:\windows\SysWow64\igkrng575.bin
[2010/04/21 12:14:52 | 000,104,636 | ---- | C] () -- C:\windows\SysWow64\igfcg575m.bin
[2010/04/21 11:22:50 | 000,208,896 | ---- | C] () -- C:\windows\SysWow64\iglhsip32.dll
[2010/04/21 11:22:50 | 000,143,360 | ---- | C] () -- C:\windows\SysWow64\iglhcp32.dll
[2009/07/13 23:38:36 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat
[2009/07/13 20:35:51 | 000,000,741 | ---- | C] () -- C:\windows\SysWow64\NOISE.DAT
[2009/07/13 20:34:42 | 000,215,943 | ---- | C] () -- C:\windows\SysWow64\dssec.dat
[2009/07/13 18:10:29 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin
[2009/07/13 17:42:10 | 000,064,000 | ---- | C] () -- C:\windows\SysWow64\BWContextHandler.dll
[2009/07/13 15:03:59 | 000,364,544 | ---- | C] () -- C:\windows\SysWow64\msjetoledb40.dll
[2009/06/10 15:26:10 | 000,673,088 | ---- | C] () -- C:\windows\SysWow64\mlang.dat
[2009/04/28 05:37:00 | 000,028,672 | ---- | C] () -- C:\windows\SysWow64\SPCtl.dll
[2008/10/07 10:13:30 | 000,197,912 | ---- | C] () -- C:\windows\SysWow64\physxcudart_20.dll
[2008/10/07 10:13:22 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelTraditionalChinese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelSwedish.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelSpanish.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelSimplifiedChinese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelPortugese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelKorean.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelJapanese.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelGerman.dll
[2008/10/07 10:13:20 | 000,058,648 | ---- | C] () -- C:\windows\SysWow64\AgCPanelFrench.dll
[2007/10/25 20:26:10 | 000,005,632 | ---- | C] () -- C:\windows\SysWow64\drivers\StarOpen.sys

========== LOP Check ==========

[2010/11/03 17:05:50 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\GetRightToGo
[2011/01/21 11:12:44 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\Leadertech
[2011/01/07 02:25:24 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\Samsung
[2010/09/18 16:06:50 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\Tific
[2010/10/08 22:42:01 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\Toshiba
[2010/09/18 15:44:13 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\WinBatch
[2010/10/24 00:35:19 | 000,000,000 | ---D | M] -- C:\Users\Cindy\AppData\Roaming\Windows Live Writer
[2011/02/05 21:50:58 | 000,032,610 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >


Here's the Malwarebytes report:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6014

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

3/11/2011 5:21:38 PM
mbam-log-2011-03-11 (17-21-38).txt

Scan type: Quick scan
Objects scanned: 175172
Time elapsed: 1 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thank you for your help!
  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
No problem, it is always worth checking as sometimes the automated scans miss something. But, in this case they appear to have got the lot :D

Are you experiencing any problems ?
  • 0

#5
mrs_kitti

mrs_kitti

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
No problems at all. Thank you for your help!
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Ok you even get the benefit of a cleanup spiel ;)


I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :D

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done



Run OTL again and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 24.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u24-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u24-windows-i586-p.exe and select "Run as an Administrator.")


SPRING CLEAN

To manually create a new Restore Point

  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones

  • GoStart > All programs > Accessories > system tools page
  • Select Performance Information and Tools
  • Right click Disc cleanup an select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Final stretch


Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check

Posted Image


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :D
  • 0






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