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Win32/trojan


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#1
rsj

rsj

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Hi, my laptop has been invaded by a Win32/trojan i dont know what name it has got because this trojan has
stopped me from opening any Windows programs, it is one of those fake hijacker trojans that fools you into thinking it came from Windows/Microsoft although it has not asked me to buy anthing yet,and i just can not get rid of it, i did manage to run a Microsoft essentials antivirus and came back no threats detected this was done immediatly as soon as this trojan serious threat message came on screen but it has since stopped the antivirus from working and stopped any windows programs from opening, i did download a removable tool/scanner from Kapersky from another PC but it would not boot up in my laptop and its impossible to get on the internet.
My only thoughts were could i use AVG usb and download it and try and run a scan and see if it could capture this trojan as my cd effort did not work, or is there a much better way.
If anyone can give me a list of things i need to do (hopefully not to hard)PLEASE PLEASE PLEASE help.
Kind regards,Rsj
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#2
Essexboy

Essexboy

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Hi lets work outside of windows then, this programme should give you internet access from the infected system

Please print these instruction out so that you know what you are doing

Latest version: v3.1.46.0

OTLPENet.exe
MD5=79209302A1AFB2490808DB890A815CED
Size: 127,222,215b / 121.3MB

  • Download scan.txt to a USB drive [attachment=48499:scan.txt]
  • Download OTLPENet.exe to your desktop
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :D

  • Your system should now display a Reatogo desktop.
    Note : as you are running from CD it is not exactly speedy
  • Double-click on the OTLPE icon.
  • Select the Windows folder of the infected drive if it asks for a location
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Double click the Custom scans and fixes box
  • In the dialogue locate the scan.txt you have on the USB
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system.
  • Right click the file and select send to : select the USB drive.
  • Confirm that it has copied to the USB drive by selecting it
  • You can backup any files that you wish from this OS
  • Please post the contents of the C:\OTL.txt file in your reply.

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#3
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#4
Essexboy

Essexboy

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User returned
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#5
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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