As usual I am not here for myself but for a lady friend in distress. Ok, first I will lay out the problem, then I will tell you what I have had her do, which none worked but it may give someone here a clue as to what is going on and what we need to do to fix the problem. First, here is her own words of what is going wrong:
"When I try to click on things on my desk top I get a notice stating that I/E can not display the webpage. It tells me there may be a conection issue
and to reboot. I do and I can do one thing.. like go to facebook, or to my bank or something. I can NOT click on any links. It gives me that i/e can not display the web page.
I have attempted to restore and it wont do it, says it was unable to do so, TODAY, I created my own restore point, 3/2 @ 2 am and it did restore, but the problem persists I have now figured out that I can play a game for approx 3 min, before it hangs up. But I have to reboot and begin again after that.
What I have done:
Spent time on the phone with 1 and 2 level techs with Cox (ISP).
They had me do the usual things, restart, unplug, d/c the internet connection and run complete scans with my PC tools and malwarebytes.
I ran system configure.
I checked the isp addy for them.
They checked and rechecked my modem and its fine."
OK, that was her words. I then talked to her on the phone and basically she reboots her computer which it does and then she opens up her browser and every time after about 3 minutes OR if she clicks on a link it will give her the message "IE cannot display the webpage". Basically she cannot enjoy the internet. Her connections are good, her modem has been tested. She not only had this problem with IE but also with the Firefox browser as well.
So here is what I had her do:
1) Boot into Safe Mode and click on "Last Known Good Config" - FAILED TO SOLVE
2) Boot into Safe Mode and do a system restore - FAILED TO SOLVE - The system restore would try but it always came up "failed to restore" which is really odd.
3) Had her go to this address: http://support.micro...r_crashes/en-us and run the FIX IT program - detected no issues - FAILED TO SOLVE
4) Had her go to Control Panel>Network & Internet>Internet Options>Advanced>,
and scrolled down a long list until she found "security settings," and I had her UNCHECK these 3 boxes:
-check for publisher's certificate revocations
-check for server certificate revocations
-enable intergrated Windows authentication
FAILED TO SOLVE ISSUE
So, we are stuck and need some help from you gurus!!! Here is some other information for you.
windows xp 2002 professional service pac 3
Cox communications (ISP)
2.21 ghz 1.00 gb of ram
Also plenty of HD space as she only stores pics on her computer. The machine will not allow any system restores at all...they all fail. I believe she has no disk neither.
So......HELP!!!!! LOLOLOL Any ideas???
Thanks in advance