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Programs not working and computer lockups


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#1
dritchiebtt

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The computer locks up, Roxio Easy CD & DVD Burning doesn't work properly, hp printer doen't work anymore, itunes hasn't worked and so I removed it. Multiple problems and just waiting for the next program to stop working.

Edited by rshaffer61, 23 March 2011 - 08:01 AM.
Removed posted log.

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#2
Macboatmaster

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Have you still got Skype on the computer, or have you uninstalled it. I do NOT mean that is what is causing the problem
Have you been altering registry entries either yourself OR have you used a registry cleaner.
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#3
dritchiebtt

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Skype is still installed and I have not done any editing to the registry not even with a registry cleaner.
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#4
Macboatmaster

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I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here

Edited by rshaffer61, 23 March 2011 - 07:57 AM.
Removed malware advice

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