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Internet disconnecting every 5 minutes


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#31
SkyhawkCaptain

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I have one last question before departing, we talked earlier about not being able to log into the router. I was informed today that just pressing the router reset button is not sufficient but that I must hold it down for about 20 seconds which will then reset the router back to defaults. This would allow me to reconnect to it (setting up password and so forth). Is this correct?

Yes, that will set it back to factory condition , the time can vary - 30seconds , you should see all the lights go out and then go through the reset .
BUT _ not only will this set the password back to default it will also set everything else on the router back to default - so you will then need to reconfigure any other settings needed to work with the cable modem

would you just look at the netgear model again - as its an ADSL modem and that would mean it willl not work with a cable modem , unless the cable modem is a router and connected to one of the LAN sockets on the router - and the router would need to be set up to support that



Apologies but I didn't understand the part about the netgear model, do you need the information again for it? No disconnections, internet is stable now and fast. Would you recommend I leave it alone for now since its working?

Edited by SkyhawkCaptain, 03 April 2011 - 12:57 AM.

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#32
etaf

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I looked up the N300 and was getting results for a ADSL Modem/Router - which did not make sense as you had a modem already

But searched again to day and found http://www.netgear.c...y/WNR3500L.aspx

which at least needs a modem to work

so that was the confusion .....

Is that link the router you have ?
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#33
SkyhawkCaptain

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Looks like it, I can run downstairs and get the model off the backside again to make sure I didn't screw it up.
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#34
etaf

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Whenever you want , no rush as its all working , if you search for N300 - there are quite a few models some with ADSL modems
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#35
SkyhawkCaptain

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Working on the modem model #/internet just disconnected on me (first since the last time we talked).



Windows IP Configuration



Host Name . . . . . . . . . . . . : skyhawkcaptain

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet

Physical Address. . . . . . . . . : 00-1E-8C-BF-97-1B



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Wireless N-300 USB Adapter WNA3100

Physical Address. . . . . . . . . : 30-46-9A-21-D5-5E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Tuesday, April 05, 2011 11:02:32 AM

Lease Expires . . . . . . . . . . : Wednesday, April 06, 2011 11:02:32 AM


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping 192.162.1.1

Pinging 192.162.1.1 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.162.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:

Reply from 209.183.226.152: bytes=32 time=59ms TTL=52
Reply from 209.183.226.152: bytes=32 time=55ms TTL=52
Reply from 209.183.226.152: bytes=32 time=57ms TTL=52
Reply from 209.183.226.152: bytes=32 time=60ms TTL=52

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 60ms, Average = 57ms

C:\Documents and Settings\Owner>ping google.com

Pinging google.com [74.125.45.147] with 32 bytes of data:

Reply from 74.125.45.147: bytes=32 time=45ms TTL=54
Reply from 74.125.45.147: bytes=32 time=47ms TTL=54
Reply from 74.125.45.147: bytes=32 time=46ms TTL=54
Reply from 74.125.45.147: bytes=32 time=44ms TTL=54

Ping statistics for 74.125.45.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 47ms, Average = 45ms

C:\Documents and Settings\Owner>

http://s1115.photobu...current=234.jpg link to WIFI inspector at the moment it happened.
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#36
etaf

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Working on the modem model #/internet just disconnected on me

was this when you touched the modem ?

you seem to have lost connection to the modem but can ping to the internet - not making sense , the connection must have come back whilst doing the tests
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