Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Frequent system crashes


  • Please log in to reply

#16
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Noticed crashes with brief blue screen a day or 2 after installing the router. It seems to work fine. I was able to access internet with desktop hard wired to it as soon as I installed it. I have netbook able to access internet. Created a network and am able to access desktop and external hard drive folders with netbook.

I did online chat with Linksys tech support. I copied them on the errors and they said the problem was with my system. Although I have no idea what the errors I posted really mean. Tried to google search the errors but I'm afraid to brick my OS tinkering with DCOM Config within component services. Any suggestions.

As a last resort I was considering wiping the HD and reinstalling XP pro. But I'm hesitant to do this as I made a slipstream copy of xp and don't want another headache messing with that if I did that wrong.

Thank you again for the help.
  • 0

Advertisements


#17
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
  • 0

#18
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Completed Chkdsk /r and something was found and a report was sent to microsoft. Not sure how to open or view the .dmp file or *sysdata.xml file that was created. Reinstalled the router and crashed shortly there after. Not sure where to go from here.

Here are the latest errors in Event viewer:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/9/2011
Time: 11:19:41 PM
User: N/A
Computer:
Description:
The Print Port Scanner Driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/9/2011
Time: 11:04:15 PM
User: NT AUTHORITY\LOCAL SERVICE
Computer:
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/9/2011
Time: 11:04:15 PM
User: NT AUTHORITY\LOCAL SERVICE
Computer:
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 4/9/2011
Time: 10:31:24 PM
User: N/A
Computer:
Description:
Resolve Partial Assembly failed for Microsoft.VC90.DebugCRT. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/9/2011
Time: 10:30:57 PM
User: N/A
Computer: KENNETH-56NTC8Z
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 00000000, parameter4 a61309ec.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 63 000000c
0020: 32 20 20 50 61 72 61 6d 2 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 37 2c 20 000007,
0038: 30 30 30 30 30 63 64 34 00000cd4
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 61 36 31 33 00, a613
0050: 30 39 65 63 09ec
  • 0

#19
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Rerun Chkdsk /r to see if it fixt everything :D :D
  • 0

#20
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here
  • 0

#21
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Thanks for the help. I will rerun chkdsk /r and paste the results when completed.
  • 0

#22
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Here is the Winlogon after completing the chkdsc /r. Below it is the initial chkdsk /r I completed yesterday. Don't have time tonight to hook router back up to see if the latest chkdsk had any effect. Thank you for your continued assistance.


Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 4/10/2011
Time: 1:40:56 PM
User: N/A
Computer:
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 4 unused index entries from index $SII of file 0x9.
Cleaning up 4 unused index entries from index $SDH of file 0x9.
Cleaning up 4 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

134206978 KB total disk space.
114217524 KB in 116620 files.
58180 KB in 13202 indexes.
0 KB in bad sectors.
247346 KB in use by the system.
65536 KB occupied by the log file.
19683928 KB available on disk.

4096 bytes in each allocation unit.
33551744 total allocation units on disk.
4920982 allocation units available on disk.

Internal Info:
40 25 02 00 28 fb 01 00 f5 01 03 00 00 00 00 00 @%..(...........
3b 21 00 00 04 00 00 00 ee 08 00 00 00 00 00 00 ;!..............
80 1d 2c 04 00 00 00 00 a0 08 53 5e 00 00 00 00 ..,.......S^....
0a c7 7d 06 00 00 00 00 84 e6 d1 c1 06 00 00 00 ..}.............
3a dc d5 f4 00 00 00 00 90 bf 52 28 08 00 00 00 :.........R(....
99 9e 36 00 00 00 00 00 a8 39 07 00 8c c7 01 00 ..6......9......
00 00 00 00 00 d0 48 3b 1b 00 00 00 92 33 00 00 ......H;.....3..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.


Also, here is the Winlogon from my first chkdsk /r attempt that did not correct the issue.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 4/9/2011
Time: 4:52:02 PM
User: N/A
Computer:
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 26 unused index entries from index $SII of file 0x9.
Cleaning up 26 unused index entries from index $SDH of file 0x9.
Cleaning up 26 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

134206978 KB total disk space.
114029128 KB in 112538 files.
56404 KB in 13151 indexes.
0 KB in bad sectors.
247342 KB in use by the system.
65536 KB occupied by the log file.
19874104 KB available on disk.

4096 bytes in each allocation unit.
33551744 total allocation units on disk.
4968526 allocation units available on disk.

Internal Info:
40 25 02 00 03 eb 01 00 6e e2 02 00 00 00 00 00 @%......n.......
38 21 00 00 04 00 00 00 02 09 00 00 00 00 00 00 8!..............
b0 0a 19 04 00 00 00 00 c0 e3 1b 59 00 00 00 00 ...........Y....
da d9 90 06 00 00 00 00 f8 ae 81 a8 06 00 00 00 ................
58 e8 cf f8 00 00 00 00 d4 6d e4 0d 08 00 00 00 X........m......
99 9e 36 00 00 00 00 00 a8 39 07 00 9a b7 01 00 ..6......9......
00 00 00 00 00 20 c9 2f 1b 00 00 00 5f 33 00 00 ..... ./...._3..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
  • 0

#23
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts

Cleaning up minor inconsistencies on the drive.
Cleaning up 4 unused index entries from index $SII of file 0x9.
Cleaning up 4 unused index entries from index $SDH of file 0x9.
Cleaning up 4 unused security descriptors.

Still finding things but better then the original 26 of each it found.
Rerun it again please :D
  • 0

#24
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Here is the the log from the third chkdsk /r.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 4/12/2011
Time: 2:33:58 AM
User: N/A
Computer:
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 3 unused index entries from index $SII of file 0x9.
Cleaning up 3 unused index entries from index $SDH of file 0x9.
Cleaning up 3 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

134206978 KB total disk space.
114439720 KB in 117353 files.
59564 KB in 13208 indexes.
0 KB in bad sectors.
246322 KB in use by the system.
65536 KB occupied by the log file.
19461372 KB available on disk.

4096 bytes in each allocation unit.
33551744 total allocation units on disk.
4865343 allocation units available on disk.

Internal Info:
40 25 02 00 0b fe 01 00 25 07 03 00 00 00 00 00 @%......%.......
4a 21 00 00 04 00 00 00 ec 08 00 00 00 00 00 00 J!..............
18 94 22 04 00 00 00 00 fa c4 b7 60 00 00 00 00 .."........`....
72 50 87 06 00 00 00 00 a2 95 ad d7 06 00 00 00 rP..............
6e b0 df f1 00 00 00 00 c6 4e 8c 3d 08 00 00 00 n........N.=....
99 9e 36 00 00 00 00 00 a8 39 07 00 69 ca 01 00 ..6......9..i...
00 00 00 00 00 a0 d8 48 1b 00 00 00 98 33 00 00 .......H.....3..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
  • 0

#25
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Ran it yet again...

Will try it again to see if it will clean anything else up.


Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 4/14/2011
Time: 12:05:03 AM
User: N/A
Computer:
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

134206978 KB total disk space.
114403872 KB in 118528 files.
59792 KB in 13204 indexes.
0 KB in bad sectors.
247858 KB in use by the system.
65536 KB occupied by the log file.
19495456 KB available on disk.

4096 bytes in each allocation unit.
33551744 total allocation units on disk.
4873864 allocation units available on disk.

Internal Info:
40 25 02 00 9e 02 02 00 5b 10 03 00 00 00 00 00 @%......[.......
4d 21 00 00 04 00 00 00 eb 08 00 00 00 00 00 00 M!..............
26 bb 29 04 00 00 00 00 e0 80 d0 5f 00 00 00 00 &.)........_....
96 4d c5 06 00 00 00 00 2e 84 7e e1 06 00 00 00 .M........~.....
78 96 67 f2 00 00 00 00 90 51 51 47 08 00 00 00 x.g......QQG....
99 9e 36 00 00 00 00 00 a8 39 07 00 00 cf 01 00 ..6......9......
00 00 00 00 00 80 a8 46 1b 00 00 00 94 33 00 00 .......F.....3..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
  • 0

Advertisements


#26
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
  • 0

#27
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Tried to run sfc /scannow for xp. It asked for the xp disk and I inserted my slipstreamed copy. Clicked retry and same window popped up. States"Files that are required for windows to run properly must be copied to the DLL Cache. Insert your Windows XP Professional cd-ROM now.

I also tried to use regedit so it would look on the C: drive instead of the disk. After changing it to the C drive which is my hard drive, it continues to ask for the Windows XP disk. I did restart after changing to C drive.

I can continualy click retry and the progress bar moved a little before another retry pop up comes up.

I can insert the slipstreamed copy of Windows XP Pro into the cd drive and the installation screen pops up. This gives me a few options of things I can do..
Install xp
Learn more about set up process
Install optional windows components
Perform additional tasks
check system compatibility.

Not sure what to do now.
  • 0

#28
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
It is normal if it finds errors to keep asking for the cdrom. You may click retry 40 times for it to get completely through everything.
The other option is it just can't read the location correctly and it needs a Genuine Installation disk and not a burned copy.
  • 0

#29
Sierra54

Sierra54

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
I think sfc /scannow completed. As before "It asked for the xp disk and I inserted my slipstreamed copy. Clicked retry and same window popped up. States"Files that are required for windows to run properly must be copied to the DLL Cache. Insert your Windows XP Professional cd-ROM now." I just kept hitting retry, well over 200 times, until the progress bar made it to 100%. After that the window closed and nothing happened. Is there a way to check to see if it did what it was supposed to? Also, should I go back into regedit and change the SourcePath back to D:/?

I checked event viewer and saw this:

Event Type: Information
Event Source: Windows File Protection
Event Category: None
Event ID: 64017
Date: 4/15/2011
Time: 6:32:53 PM
User: N/A
Computer:
Description:
Windows File Protection file scan completed successfully.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

Anything else I should do before trying the router?
Update drivers? Re-run sfc /scannow?

Thanks again.

Edited by Sierra54, 15 April 2011 - 05:41 PM.

  • 0

#30
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Try this:

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP