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Persistent Redirects - TDSS, ComboFix & OTM failed


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#16
maliprog

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We can do this easy or hard way :D.

Easy way:
Please uninstall SpySweeper from Control Panel. Then run my fix from above.
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#17
Jeff_F

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Sorry, forgot to click the "Attach this file" button.

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#18
maliprog

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Maybe we cross-posted. Please read my reply above.
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#19
Jeff_F

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OK, re-downloading Spy Sweeper installation file, then uninstalling & running OTL.
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#20
Jeff_F

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Sorry for the cross post!

Spy Sweeper is now uninstalled.

OTL was run, and it didn't find the infected files to delete.

Good signs: Superantispyware is loading on start again, and redirects are gone.

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#21
maliprog

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Good job :D ! I think we got it this time. Please test your system now and I'll prepare some cleanup for you. Let me know if you notice any problems in mean time.
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#22
Jeff_F

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Superantispyware scan only found cookies to remove.

I am still wondering why my Kaspersky Anti Virus engine did not find a Virus that the Kaspersky Virus Removal Tool found.

Kaspersky says it is updated, I will run a deep scan overnight.

Once it is clear that the infection is completely gone, I will reinstall Spy Sweeper.
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#23
maliprog

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Hi Jeff_F,

Your logs and system are clean now. I'm glad we fix up your computer. We need to clean up your PC from programs we used.

Step 1

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end. Remove all other application we used to clean your PC.

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Enable Windows Update
  • Click Start, click Run, type sysdm.cpl, and then press ENTER.
  • Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
  • Click OK button

2. Delete Temp files

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

3. Make Backups of Important Files

Please read this article Home Computer Data Backup.


4. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
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#24
maliprog

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :D

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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