Using a Dell Inspiron 1501 -- Windows XP
I got the Blue Scree of Death -- which said:
UNMOUNTABLE_BOOT_VOLUME
I have run the diagnostics test and gotten:
Smart Long Self Test Failed
MSG: IDE device failed
the self test failed the read portion of the test
And also:
Uncorrectable data error or media is write protected
When I put the XP Reinstallation CD in it asks me or a recovery CD which did not come with the laptop.
Can this be fixed? Is there anyway to know exactly what is going on?
Thanks so much!
Jennifer