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Network encryption problem


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#1
dorothy weiss

dorothy weiss

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I have a Belkin wireless print server. It can't be reset to configure to the new network encryption, and therefore no longer works. We have Windows XP. How can this be fixed?
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#2
austin_o

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Hi Dorothy, welcome to Geeks to Go. Have you tried re-setting the Belkin device back to defaults and starting over? I have experience with a Belkin internet router (mine) and when it stopped working I dumped it back to defaults and re-configured it. Your manual should tell you how to do it. If you don't have a manual, try going to Belkins web page for the information.
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#3
Greazy

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Also, you might want to look for a firmware upgrade while you are at Belkin's web site. If you are having issues reconfiguring the print server, they may have a fix for that. Just curious, what happens when you try to reconfigure the print server?
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#4
dorothy weiss

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Thanks. Restting doesn't work, and even tho there is a firmware update, I can't get into the printserver's web interface to upgrade it!
I think I'll call Belkin to tell them I'm going to return it to them for restting and upgrading, or to where I bought it (Comp USA) to their rep there, for refund or replacement.
Thanks again fo trying to help.
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#5
gerryf

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how did you reset?

There is likely a small button or a pin hole that you can depress a button inside the server with a paper clip.

Simply unplugging will not reset
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