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lsass.exe error prevents me from logging on


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#1
mva

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Hi, got the same probl as axon9 from few months old topic. He got assistance from a guy named Salagubang, and i followed the steps as written by him.

So anyway, i got the OTL log file, in case u might wanna take a look at it. But the problem is still there.

And i dont have a XP backup cd, the backup was built in the notebook (aspire9300), but for some reason it didnt work.



thnx in advance
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#2
JSntgRvr

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Hi and :D

Please post the OTLPE log.
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#3
mva

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hiya

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  • Attached File  OTL.txt   73.19KB   117 downloads

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#4
JSntgRvr

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Save this in the USB drive as a text file so you can have access to it while in OTLPE.

Restart the computer back to the OTLPE CD.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All
    • Under the Custom Scan box paste this in


      netsvcs
      set /c
      /md5start
      UXTHEME.DLL
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      nvstor32.sys
      ahcix86s.sys
      nvrd32.sys
      lsass.exe
      Regedit.exe
      SCLWAPI.dll
      /md5stop
      %systemroot%\System32\config\*.sav
      %systemroot%\*. /mp /s
      %systemroot%\system32\*.dll /lockedfiles
      %systemroot%\Tasks\*.job

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply also.

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#5
mva

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ok, here goes...

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#6
JSntgRvr

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I don't see a problem in those scans, other than the svchost.exe file lacks of its signature, but in the Servicepack's folder, not in the system folder.

Can you explain in details how does the boot process undergoes and if there is a Blue Screen involved in the process?
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#7
mva

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well, it behaves as usual windows XP startup, including the startup screen with Win XP logo and the blue loading bar, but then, when there should be user login screen appearing, instead the screen goes black only w mouse cursor visible and error message appears:

lsass.exe - system error

end point format not valid


have no clue what that means. same thing happening when i try to go to safe mode. :D
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#8
JSntgRvr

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Save this as a text file in the USB.

Restart the computer back to the OTLPE CD.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to None
    • Change Standard Registry to None
    • Under the Custom Scan box paste this in



      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Session Manager\Memory Management
      Type c:\Boot.ini /c

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply also.

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#9
mva

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#10
JSntgRvr

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Lets try this fix, as it seems like a security issue.

While in Reatogo, browse to the C:\ folder. Right click on the Boot.ini file and select edit. Remove what I have indicate in Red in this line and save the file:

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn /usepmtimer


Nothing else, nothing more. The boot.ini file rests on an empty line. Do not remove that line.

Save this in the USB drive:

  • Boot to the OTLPE CD
  • Please double-click OTLPE.exe to run it as you did before.
  • Copy the lines in the quote below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :reg
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]
    "SystemPages"=31000

  • Return to OTLPE, right click in the "Custom Scans/Fixes" window and choose Paste.
  • Click the red Run Fix button.
  • A report will be produced and saved in the C:\_OTL\MovedFiles folder in the form of Date_Time.log. Open that report and post its contents in a reply.

Attempt to boot in Normal mode . Let me know the outcome.
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#11
mva

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im afraid it didnt help. i followed the steps as u listed but on the startup its the same sht... /

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#12
JSntgRvr

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Lets scan again. Save this as a text file in the USB.

Restart the computer back to the OTLPE CD.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to None
    • Change Standard Registry to None
    • Under the Custom Scan box paste this in



      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Session Manager\Memory Management
      HKEY_LOCAL_MACHINE\system\ControlSet002\control\lsa /s
      Type c:\Boot.ini /c

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply also.

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#13
mva

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fell asleep ) im back

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#14
JSntgRvr

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I don't see a problem there either. Lets take a look at two other registry keys:

Restart the computer back to the OTLPE CD.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to None
    • Change Standard Registry to None
    • Under the Custom Scan box paste this in



      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SamSs
      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\RpcSs

  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive.
  • Please post the contents of the C:\OTL.txt file in your reply also.

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#15
mva

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here

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