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#1
chac

chac

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Hi guys
looking for some help with my work PC

It shut down earlier today and I got the following message again, happened last week as well

Memory seems ok

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#2
rshaffer61

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0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).



Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions
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#3
rshaffer61

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Are you still having problems with your issue?
It has been 26 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#4
chac

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Hey rshaffer

I am going to back up all my files as my IT dept think my old computer is on its way out

I was actually about to post asking for a decent, free automatic update programme

Thanks
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#5
rshaffer61

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I am going to back up all my files as my IT dept think my old computer is on its way out :unsure:

I was actually about to post asking for a decent, free automatic update programme

What kind of updates? The IT dept should have the updates for the OS auto installing already. :) :yes:
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#6
rshaffer61

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Are you still having problems with your issue?
It has been 17 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#7
rshaffer61

rshaffer61

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Are you still having problems with your issue?
It has been 39 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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