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Computer freezes


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#1
masterb7

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At first I thought this problem was malware related, but the problem still exists. At times, my computer will completely freeze, and so far, the only way I found to unfreeze it is by opening and closing my disc tray. Whilst this rarely seems to happen now, I would still appreciate any help, so I know just what my options are. The thread, together with everything else that happened so far, can be found here: http://www.geekstogo...ter-locking-up/

As always, thanks to anyone that helps :D
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#2
rshaffer61

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Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

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#3
masterb7

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Heh, my favorite start-up program :D Did as you asked, though some didn't get deleted, I get a message telling me the file cannot be found. I got it with other files as well, but mostly those just got deleted of the list anyways. The log is in the attachment, as asked :D

Attached Files


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#4
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:


+ "Adobe Reader Speed Launcher"
+ "msnmsgr"




When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
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#5
masterb7

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All done :D
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#6
rshaffer61

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Issue still happening? :D :D
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#7
masterb7

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Yes sadly. Occured again whilst starting up this time I fear :/
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#8
rshaffer61

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If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#9
masterb7

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Allright, will have to look out for a blank cd, sure I have one somewhere around here. In the meanwhile, I suspect I only have a single ram stick, but how could I check to make sure?
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#10
rshaffer61

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Desktop or Laptop?
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#11
masterb7

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Desktop
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#12
rshaffer61

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Below is a picture of a motherboard inside your system. I have put a red box around the memory slots that you need to find on yours.
Once you find it let me know how many modules are installed before doing anything else.
Is there any warranty on this system still in effect?
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#13
masterb7

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Allright, I've spent the majority of my free time trying to look around for a blank disc, but apparently, this godforsaken house doesn't hold a single one. I'm going to have to buy one. I intended to check for RAM slots earlier today, but with things happening now, I'm afraid I'm going to be preoccupied for a while. I will reply here again as soon as possible, this time with actual information you need :)
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#14
rshaffer61

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No problem real life takes over from computer issues. We will watch for your posts. Good luck with everything. :)
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#15
masterb7

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Allright, real life seems to slowly return to normal, so I managed to take a look. I have got only a single RAM card.
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