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Slowness


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#1
sharonarb

sharonarb

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My computer is extremely slow to boot up and also surfing the internet. Could it be my modem or am I ready to purchase a new computer. It is about 7-8 years old.
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#2
Macboatmaster

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Please post some more detail
Make and model of the computer if branded.
Then go My Computer, right click the hard drive click properties
On the general tab it will tell you the amount of hard drive capacity and the free space pls post that.
Then go start and right click the my computer entry and click properties, there it will tell you on the general tab the operating system ram and processor speed. Pls post that.

When did you last clean up.eg. Disk Cleanup, disk defrag, browser clean up, temp files etc.
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#3
sharonarb

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I have a HP Pavilion, 2.80 GHz, 504 MB of Ram

Free Space 119GB
Total size 144GB
Used 24.2GB

I have done the Disk Frag & Disk cleanup about a month ago. It did not make a difference then.
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#4
Macboatmaster

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Is it XP
If so clean boot it and see if it is any different
http://support.micro....com/kb/310353/
Use the manual procedure please, go only as far as and including step 3 please .
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#5
Macboatmaster

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Further to the above please do this
Please click http://www.trendmicr.../HijackThis.exe to download and install HijackThis.
Create a Startup List

  • Open HiJackThis
  • Click on the "Config..." button on the bottom right
  • Click on the tab "Misc Tools"
  • Check off the 2 boxes next to the Box that says "Generate StartupList log"
  • Click on the button "Generate StartupList log"
  • Copy and past the StartupList from the notepad into your next post

The log will be saved in Notepad. Copy and paste the log in your next reply.

IMPORTANT: Do not fix anything


Then please go back to HiJack and this time, click Main Menu at the bottom, then click Miscellaneous tools which is top right, then click Open uninstall Manager, click Save List.
Copy and paste the list please.

PLEASE copy and paste both as actual open lists, not an attachment which I have to open.

NOTE - I am asking for a HiJack ONLY for the startup items and the list of installed programs.
PLEASE DO NOT attach a general scan result. That is NOT allowed in this forum.

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