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Malwarebytes and Avast cannot find it


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#46
moe jr

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Well, now I've got a problem. I started to download the service pack 3 from your link and it went almost all the way to completion. But right now it's stuck. It's in the process of finishing installation and cleaning up. There's about 10% more to do but it hasn't moved in over an hour. What should I do?
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#47
Render

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Are there some sings of hard disk activity (noise and/or blinking led light)?
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#48
moe jr

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Yes, the light's blinking and I can hear the computer humming.
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#49
moe jr

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As per their instructions, I also disabled Avast and that didn't make any difference.
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#50
Render

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OK. Just don't turn it off.

Run Task manager (by pressing keys CTRL+ALT+DEL at a same time) click on Processes tab and then on CPU and tell me what processes are on the first, second and third place.
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#51
moe jr

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System Idle Process cpu=61
update.exe cpu=29
iexplore.exe cpu=00


But now it's constantly moving and changing and different processing are moving in and out of first place and the cpu values are changing
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#52
Render

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OK. Just leave it to do whatever it's doing for hour or two.:)

I forgot to mention that on old machines that procedure can take quite a lot of time.
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#53
moe jr

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OK, I'll let you know later what it does.
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#54
moe jr

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Quick question. I didn't sign on as administrator when I downloaded the service pack. Could that be it?
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#55
Render

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If you are logged in as catman3152 then you are administrator.
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#56
moe jr

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ok, yes.
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#57
Render

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Still installing? :)
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#58
moe jr

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No, it finally finished and I've been trying a couple of music files that you suggested. Right now everything looks good. The only thing I noticed is it takes a good couple of minutes between starting up and completely opening Internet Explorer, other than that everything else looks pretty good. I do have one little nagging problem that someone else here tried to fix last year and we couldn't find a solution, but I can live with it. It's just annoying. I type a subject in the address bar and try and search and a page pops up saying the web page cannot be displayed. When I type in apple pie it converts to this http://apple%20pie/ and gives me the msg. But like I said it's no big problem.

Thank you Render, you did a great job! I appreciate your help!
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#59
Render

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I would recommend you to add more memory (RAM) to your computer - at least 2GB altogether should boost performance significantly.

I type a subject in the address bar and try and search and a page pops up saying the web page cannot be displayed. When I type in apple pie it converts to this http://apple%20pie/ and gives me the msg. But like I said it's no big problem.

I can't help you here as I'm using browser the old-fashioned way. :) So address bar only for typing in web addresses. For searching I use Google page.

I would like to see a fresh OTL log please to see if everything is as must be:

Posted Image OTL Custom Scan

  • Double click on the Posted Image icon to run it.
  • Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top, make sure Stadard output is selected.
  • Check the boxes beside LOP Check and Purity Check.
  • Copy (select all lines inside quote box and press CTRL+C) and Paste (press CTRL+V) the following code into the Posted Image textbox.

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT
    
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open OTL.Txt in Notepad window.
  • Please copy (Edit->Select All, Edit->Copy) the content of this file and post it with your next reply.

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#60
moe jr

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I'm running the scan right now.

Is the new service pack requiring more power and that's why initial startup takes a while?

I was wondering, for future reference, what are the differences between an OTL scan/fix and the Combofix scan/fix?

And BTW, I noticed a huge improvement in how when the cursur drags over a link and shows the name there isn't any residual or a faint copy of the link name remaining when the cursur moves away. It seems all actions are a lot sharper, crisper and more precise.
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