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Compaq Presario V3000 sound problem


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#1
ferb

ferb

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My friend bought a 2nd hand Compaq Presario V3000. The problem was there's no sound. I tried to format it & at first I faced problem when searching the right sound card driver but finally I found the right driver (downloaded at HP website) and managed to play sound/music from the laptop.

Then, the real problem comes. I played songs using winamp, and suddenly there's no sound. I tried to restart the laptop but nothing changed. I think there's something wrong with the speaker. Any ideas?
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#2
phillpower2

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Hi ferb
If you reinstalled XP go to Start > Run > Type in dxdiag > test the sounds there.
Other things to check include that somehow the volume has not been turned right down or the speaker become muted.
Have you checked the status of the sound card in Device Manager, any yellow exclamation marks or red Xs?
If all else fails try uninstalling winamp and installing http://www.microsoft...68-5166114010ca
Good luck and let us know how it goes.
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#3
ferb

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Hi ferb
If you reinstalled XP go to Start > Run > Type in dxdiag > test the sounds there.
Other things to check include that somehow the volume has not been turned right down or the speaker become muted.
Have you checked the status of the sound card in Device Manager, any yellow exclamation marks or red Xs?
If all else fails try uninstalling winamp and installing http://www.microsoft...68-5166114010ca
Good luck and let us know how it goes.


Hi Phillpower2
I run the DirectX Diagnostic Tool. It shows the device info(Conexant HD Audio output), drivers info(CHDAud.sys). At the Notes section, it shows "No problem found". The Hardware Sound Acceleration Level is set to Full Acceleration. I run the Test DirectSound but I can't hear any sound. There was no marks in Sound, video and game controller section (device manager). I'm pretty sure that winamp has nothing to do with the problem.
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#4
phillpower2

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Hi ferb
You are possibly right about it being a speaker issue but without physically checking them (there are 2) it is hard to tell.
There is no hardship in uninstalling winamp and installing Windows media player 11, if only for testing purposes
http://www.microsoft...68-5166114010ca you can always revert back to winamp at a later time if you have no joy with media player.
Does the laptop have an external port that you can plug a set of speakers into?
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