i hope this is right, that is all the otl log produced:
========== FILES ==========
C:\Documents and Settings\jhn barrett\Desktop\installers\produkey.zip moved successfully.
C:\Program Files\Evrsoft First Page 2006\Iscripts\Games\games-scripts.izs moved successfully.
OTL by OldTimer - Version 3.2.4.1 log created on 07052011_012604
both jre and adobe reader have been uninstalled and reinstalled. i have been able to get online a lot better now, although the computer itself still seems very slow, keeps hanging while i type and i get 'not responding' in ff now and then. it is a pretty old computer tho so i wouldn't expect it to be too quick. if i see how things go for now and i get back to you if any problems re-occur. would it be possible to keep this thread open for say a week just in case? the thing is it's hard to tell as the problem has never been constant, rather it tends to come and go.
edit: i now seem to have no adobe acrobat. just to clarify, adobe acrobat and adobe reader are the same thing yes? as in adobe acrobat reader. i'm now wondering if i uninstalled the wrong thing and re-installed something else. the download i got seemed to install as a ff extention. i just tried to open a pdf online and it had no option for a pdf reader to see it and now i notice that pdf files i have on the computer are showing the unknown file format icon. have i got this wrong or what?
Edited by jhnb, 05 July 2011 - 12:32 PM.