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Computer runs slow, 1 windows file accidentally deleted.


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#31
tikker

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Yes, start up time was faster but when I started adding things back I noticed that many of the microsoft systems that were checked are turned off. Is this something I did? On step 4, do I click to select the Hide all microsoft services check box?
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#32
Salagubang

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Yes microsoft related files should be excluded should be kept running. What files are those?
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#33
tikker

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Here is the list, It would not let me copy it;
Application Experience
Application Identity
ActiveX Installer
Bit Locker Drive Encryption service
Bluetooth support service
Certificate propagation
Microsoft.NET framework ngen......
Microsoft.NET framework ngen......
COM + System Application
Disk Defragmenter
Wired AutoConfig
Encrypting File System (EFS)
Windows Media Center Receiver....
Windows Media Center Schedule.....
FAX
Windows Presentation Foundati...
GameConsoleService
Human Interface Device Access
Health Key Certificate Mana
Windows CardSpace
PnP-X IP Bus Enumerator
KTm Rm for Distributed Transacti...
Link-Layer Topology Discovery ....
Multimedia Class Scheduler
Distributed Transaction Coordin.....
Microsoft iSCSI Initiator Service
Windows Installer
Network Access Protection Agent
Netlogon
Performance Counter DLL Host
Performance Logs &Alerts
PNRP Machine Name Publication
Protected Storage
Quality Windows Audio Video Ex....
Remote Access Auto Connection
Remote Registry
Remote Procedure Call (RPC) LO...
Smart Card
Smart Card Removal Policy
Windows backup
Adaptive Brightness
Remote Desktop Configuration
SNMP Trap
SPP Notification Services
Windows Image Acquisition (WIA)
Microsoft Software Shadow Cop....
Tablet PC Input Service
TPM Base Services
Remote Desktop Services
Thread Ordering Server
TMachInfo
TOSHIBA HDD SSD Alert Service
TPCH Service
Interactive Services Detection
Credential Manager
Virtual Disk
Volume Shadow Copy
Windows Time
Block Level Backup Engine Service
Windows Biometric Service
Windows Connect Now - Config....
Windows Color System
Diagnostic System Host
WebClient
Windows Event Collector
Problems Reports & Solutions C......
Windows Error Reporting Service
Windows Defender
Windows Remote Management (....
WMI Performance Adapter
Parental Controls
Portable Device Enumerator Ser...
Windows Driver Foundation - Us.....
WWAN Auto Config

O.K. Now I can type a little faster with all this practice. If there was a way to copy & paste all this, I don't want to know. These are all STOPPED in system Configuration under services. Thanks Kathleen
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#34
Salagubang

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:unsure: Hi tikker,

Its alright, those services are set to manual (stopped) by default on most windows machine.

Nonetheless, before proceeding we'll create a restore point so as to have a back up in case something go south. :) To create a restore point:
  • Open System by clicking the Start button Picture of the Start button, right-clicking Computer, and then clicking Properties.
  • In the left pane, click System protection. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Click the System Protection tab, and then click Create.
  • In the System Protection dialog box, type a description, and then click Create.

Keep me posted. :yes:
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#35
tikker

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Hi, I have created a point of Restore. Now what exactly do I do next? Thanks Tikker

Edited by tikker, 07 June 2011 - 06:04 PM.

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#36
Salagubang

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The idea is to isolate the problem to a specific startup (program) which causes slowness. If you find that disabling a particular start up improves general system performance, it is recommended to keep it. Most common causes of slow running machine are caused by programs hogging the system resources or at conflict with each other :)

Further, we need to remove all the tools that you have used.
This is so that should you ever have problems, you will download updated versions. It will also remove the quarantined Malware from your computer.

Remove ComboFix
  • Click the Start button
  • Click Run...
  • Type Combofix /Uninstall in the run dialog box and click OK
Posted Image


Remove Other Tools
  • Download OTC to your desktop and run it
  • Click CleanUp! to begin the cleanup process and remove our tools, including this application
  • You may be asked to reboot the machine to finish the cleanup process - if so, choose Yes

You may manually delete any remaining clutter from your desktop.

Lets Re-hide system files and folders.
Opening Windows Explorer (to get there right-click your Start button and go to "Explore"), please do the following:
  • Go to Tools (drop-down menu at the top of the window)
  • Go down and click Folder Options
  • Click on the View tab
  • Find the Hidden Files and Folders section of the box and check "Do not show hidden files and folders"
  • Again under Hidden Files and Folders, find "Hide protected operating system files (Recommended)" and check it (if it's already checked)
  • Click Apply, and then Ok at the bottom.
  • Close the window

++++++++++++++++++++++++++++++++++++

Maintaning your computer

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete CLEAN
THEN
  • Download Flush Flash from Here and follow the easy to use instructions on the same page
NEXT

Defrag the harddrive

++++++++++++++++++++++++++++++++++

Other things to keep in mind

Windows, Java, and Adobe products should all be kept up-to-date on a regular basis so the latest security fixes are in place on your computer. Please refer to the following links on how to manage these products.

Here are a few other applications you might consider. Keeping your temporary file area clean, your Windows registry backed up, and backing up your important data are all good techniques.
  • Flush Flash - by Bobbi Flekman - cleans Flash Player cookies
  • ERUNT (Emergency Recovery Utility NT) - a registry backup utility
  • Cobian Backup - a very good backup utility - read the tutorial here
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
WOT has an addon available for Chrome and Opera.
Please remember that just having these programs is not enough. You must use them. Running a full spyware scan weekly, a full virus scan monthly, and checking for updates and cleaning your temporary files periodically is very important in keeping your computer in tip-top shape.

Finally, please take the time to read the following articles. Applying this information will help prevent future infections:

How to prevent malware by miekiemoes
Preventing Malware and Safe Computing by Rorschach112

This article will help you understand how you may have gotten infected:
How did I get infected in the first place?

Remember, you have to be smarter than the bad guys! Be safe out there! Posted Image
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#37
tikker

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O.K. I still need to finish step 4 from the last set of instructions.
As per the malware, Spyware & virus, is the paid version of AVG not enough protection? I have it scheduled to run every day.
With all the scans reported here in this forum, Did I have any malware, Spyware & virus?
Do you want me to start on this new set if instructions or finish #4 from the last?
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#38
Salagubang

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O.K. I still need to finish step 4 from the last set of instructions.


:) Step 4 (from last instruction) is a maintenance technique in finding problem caused startups.

As per the malware, Spyware & virus, is the paid version of AVG not enough protection? I have it scheduled to run every day.


Antivirus programs, however many, may not be enough protection for malware. They are to be complemented by user knowledge on safe computing and prevention to be safe.

Finally, please take the time to read the following articles. Applying this information will help prevent future infections:

How to prevent malware by miekiemoes
Preventing Malware and Safe Computing by Rorschach112

This article will help you understand how you may have gotten infected:
How did I get infected in the first place?

With all the scans reported here in this forum, Did I have any malware, Spyware & virus?


None that the scans reported. :unsure:

Do you want me to start on this new set if instructions or finish #4 from the last?


If your machine is now running smoothly then you may skip step 4 and proceed with the clean up.
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#39
Salagubang

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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