[hayesjm2002]

Dear All,

Help badly needed. We have a Lexmark Optra S 1855 printer connected
to a work network. On the network, there is probably about 150 people.
Some unknown person has submitted a job to this printer and it has been
printing continuosly for over 6 weeks now. We have tried all the normal
things like switch printer on/off, disconnect from network cable etc.

However, the problem is compounded that we cant read the screen on the
printer properly(can vaguely make out/guess some words correctly if obvious).
So, for example, we cannot reset the IP which i think would solve the problem.

Tried uplugging the computer for over 2 weeks at easter.

Also tried "reset printer".
Also tried removing the 2 memory RAMS, reinserting one at a time.
No matter which RAM was used, the job starting printing again.
Which to me (admittedly dont know much) is that the job is still travelling through the
network?

Is there anything that can be down rather than track down this person who sent the job
and kill him/her and his/her computer?

Going crazy.

help greatly appreciated!

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You should be able to connect to the printer over the network and talk to it, but most likely the job keeps coming back from the machine which sent it, so it need to kill it at the source. You might be able to block access from that machine, once you know what machine it is.

Changing the IP address would work, if the remote machine is talking using the IP address, but if it is using a hostname, it could follow it.

You might be able to look at the printer queue from another machine.

[Kemasa]

You should be able to connect to the printer over the network and talk to it, but most likely the job keeps coming back from the machine which sent it, so it need to kill it at the source. You might be able to block access from that machine, once you know what machine it is.

Changing the IP address would work, if the remote machine is talking using the IP address, but if it is using a hostname, it could follow it.

You might be able to look at the printer queue from another machine.