[SiLveR001]

hi there

thanks for replying

here are the two images:

Edited by SiLveR001, 07 June 2011 - 04:42 AM.

[Advertisements]

Hello,

Are there any other Administrator users on this computer? If yes, can you check from that account if the same problem exists?


Next:
Open a Command Prompt as Administrator. (Read here for help on this)
Write:

chkdsk /r

In the answer select Yes (Y)
Reboot and let it scan your computer. It will take some time.
Check if it fixed anything

[michaelg9]

Hello,

Are there any other Administrator users on this computer? If yes, can you check from that account if the same problem exists?


Next:
Open a Command Prompt as Administrator. (Read here for help on this)
Write:

chkdsk /r

In the answer select Yes (Y)
Reboot and let it scan your computer. It will take some time.
Check if it fixed anything

[SiLveR001]

hi there

thanks for replying

but unfortunately the problem is still there

and this account is the only user i have in this computer

[michaelg9]

Can you try to make a new administrator account and then log in to see if it has the same problem?

[SiLveR001]

i tried to make one just now but still the same problem exists

[michaelg9]

Do you have the Windows Vista CD? That's the CD that you used to install your copy of Windows, or the CD that came with your computer when you bought it

[SiLveR001]

hello

unfortunately the shop didnt allow us to have the copy of the cd when we bought to avoid any possible pirate distribution of it

but this windows i got is an original since it comes with the package

[michaelg9]

Hello,
Do you remember when did this problem started? Was it after an update?

[SiLveR001]

hi there
thanks for replying again:D
sorry for giving you such a hard time x.X

hmm i really didnt remember much about the computer since it happened really suddenly
and at first i didnt even have the internet in this computer
it was after i consulted other people that i have recovered my internet
but unfortunately they couldnt help me on fixing the error on services
since i have programs that are violating their rules so i couldnt get any more help from them

but i have also thought of having the system being restore on to an earlier state
but strangely when i tried to restore it,
all other restoration points were deleted so i have left no option on restoring it

but as far as i remember it the system was working well when i last used it and i dont think there was an update at that moment
possibly earlier but not the day before the problem started

[michaelg9]

If you can't find anyone to lend you a Vista CD, try this:

• First of all, take backup of your important data, in case something goes wrong
• Download Windows Vista x86 edition from here and using a P2P program download the Vista iso image
• Burn it to a CD, using the guide here
• Follow the guide here to perform a repair installation
• When finished, check if the problem is solved, or if any other problems appear.
• You may need to re-install some Windows updates after that

[SiLveR001]

hi there

may i know what possible risks are possible to happen?

like something that could unwarrant the original copy of my windows or such?
since this computer doesnt have any more warranty so i couldnt return it to the company i ever happen so.

and does this has a high chance of deleting my files cause they are a little many so it would take me some time to copy them all >.<

[michaelg9]

Hello,

You will have to re-activate your windows vista after that.

If you correctly follow the steps, then your data will remain on the computer. Things that will be reset:

• Computer Sound Event Scheme
• Vista Services
• Visual Effects Options
• Windows Mail - To Save and Restore your messages and settings, see the section: How to Backup and Reset Windows Mail
• Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.

To make sure that your files aren't going to be deleted, at step 10 at the guide provided above, make sure to select Upgrade


The problem is that this isn't a symptom of malware, they're just OS issues, and the specific one doesn't have a specific fix, as the root of the problem may be a variety of things.

[SiLveR001]

oh i see

so the system would just be rested to its original setting?
is it something like that?

it looks like this would require me a little longer time to go through this carefully since i got school in the morning too
so maybe i would be able to do it in the weekend

but before anything else i have a little problem with the device drivers part
since i got this computer as a set i wasnt able to get the drivers for the devices
apparently the only desperate choice for me was to system recover to restore it to its factory settings
which i was avoiding if possible since it deletes all files
so i was wondering if there are some way to safely ensure im able to install all drivers when i upgrade my pc?

[michaelg9]

Hello,
Sorry for the late reply.
No, the system will not return to its default state, but the Operating System will. You will still have your files in it.

As for the drivers, I can't surely tell you as I don't know what hardware you have on your computer, but most of the times Windows will be able to detect your hardware and automatically install the corresponding drivers. It happens sometimes that windows will not be able to find drivers for a device, if it's old/rare(...) though.

[SiLveR001]

hi there

thanks for the reply

i see thanks for that info im relieved to hear that
and ill try to proceed with the procedures once i got the time,
i kinda need the pc for a few days about 2-3 i guess since i suddenly got some things urgent to be finished
but ill go with the fix once i finished them and ill post a reply/message you right away when i finished them

so as an advance thanks for all these help i got the feeling that this will resolve it so i want to do it as properly as i can without all the disturbance

so thats it for now see you again soon and ill post the results by then