[DrkMachine]

Uninstalled, still no luck

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Does safe mode with networking allow access ?

[Essexboy]

Does safe mode with networking allow access ?

[DrkMachine]

nope.

[Essexboy]

Do you have an ethernet cable that you could use to connect directly to the router ?

[DrkMachine]

I am currently connected directly to the router. not using wireless.

[Essexboy]

Could you download and run WinsockXP and run please

[DrkMachine]

still no luck

[Essexboy]

OK lets go back a step - in device manager is the network card showing as working ?

For the item with the question mark, right clcik and select uninstall
Then reboot and allow it to detect the hardware

[DrkMachine]

uninstalled and rebooted. still shown as unknown device, neither windows nor I know what it is. lol

the motherboard on this system has two lan ports, and device manager shows both of them as working..as a matter of fact whichever port I plug the network cable into gets the proper ip address setup from the router.

[Essexboy]

Well it is not malware - so lets check some system elements out

Please download SINO by Artellos.

• Save SINO to a place you can remember and run SINO.exe. (If you downloaded the ZIP version you will need to extract it first)
• Then please check the following checkboxes:
  

  System Info
  Services
  Boot Check
  Tasklist
  Startup Items
  Event Log
  Ipconfig
  Ping
  Netstat
  Hosts file
  Shares
  Routing Table

• Once checked, hit the Run Scan! button and wait for the program to finish the scan.
  
• A notepad window will pop up. Please copy all of the content into your next reply.

Note: If you try to interact with the program once it’s started scanning it might appear to hang. The scan however will continue.

[DrkMachine]

I cannot get it to run...I have selected all the afformentioned check boxes and hit Run Scan and it pops up a window saying you haven't made a selection.

[Essexboy]

Could you put a tick in select all and see if that works

[attachment=50409:Capture.GIF]

[DrkMachine]

nothing. if I tick it with everything selected, it unselects everything, tick it without anything selected and it doesn't do anything what so ever.

[Essexboy]

I will need to ask Artellos about that - just going to see if I can find a similar testing programme

[Essexboy]

Still looking I need a programme to check out the ethernet/wireless cards