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Help My Computer is going to [bleep]


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#16
runner3053

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So I did a spyware scan with 0 infections. My device manager was all clear. And after several out of the blue restarts i think i narrowed it down to windows media player. It seemed everytime i opened it soon after loading a vid it would restart. Maybe im talkin out of my [bleep] i dunno. Heres a new log file.

Logfile of HijackThis v1.99.1
Scan saved at 10:45:13 PM, on 6/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\DigitalPersona\Bin\DPWinLct.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\DigitalPersona\Bin\DpHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
C:\Program Files\WASTE\WASTE.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\hjt\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DPAgnt] C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
O4 - Startup: WASTE.lnk = C:\Program Files\WASTE\WASTE.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1096525929140
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O20 - Winlogon Notify: DPWLN - C:\WINDOWS\system32\DPWLEvHd.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Windows XP FUS Manager (DPFUSMgr) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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#17
Hemal

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It looks like your java is corrupt or has a virus.
Think that I would uninstall jave and also update to.

Please download this – mwav exe http://www.spywarein...wnload/mwav.exe

Also the following program are blocking the fix and will need to be disabled
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

^disable antispy and spybot

Get rid of the rest:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - Yahoo Companion
O2 - BHO: (no name) - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)MyWebSearch
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)Real One toolbar
O2 - BHO: (no name) - {999A06FF-10EF-4A29-8640-69E99882C26B} - (no file)Begin2Search adware variant
O2 - BHO: (no name) - {C3429E3A-2BD3-627B-6E9E-6B1DD77FE454} - (no file) no information on this one
O2 - BHO: (no name) - {D14D6793-9B65-11D3-80B6-00500487BDBA} - (no file)Comet Cursor
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)C:\Program Files\Microsoft Money\System\mnyviewer.dll

O16 - DPF: {00000075-9980-0010-8000-00AA00389B71} - http://codecs.micros...i386/voxacm.CAB
O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} - http://survey.otxres...m/Preloader.dll
O16 - DPF: {33363249-0000-0010-8000-00AA00389B71} - http://codecs.micros...386/i263_32.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -This is located here in the Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}
O16 - DPF: {4063B398-3FC7-433E-B23B-0460CE7EDC27} (MaxisMakinMagicTeleX Control) - http://thesims.ea.co...nMagicTeleX.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {860D5AAC-D059-4C9F-93D3-3FD6FBB6872F} (AuroraCtrl Class) - http://icebergradio.....259/client.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - codebase="http://java.sun.com/...ersion=1,3,0,0"
http://bugs.sun.com/...?bug_id=5072892

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {A1A961DA-2BA6-4032-859E-01AC35357163} (One2One Viewer) - http://www.one2one.c...ass/one2one.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-8D54A7E8A790} (GDIChk Object) - http://www.microsoft...DI/0/GDIChk.CAB
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1..../S...anager.ocx
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} -Java Plug-in 1.4.2_03
O16 - DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} -Java Plug-in 1.4.2_03 <applet> redirector

Run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.
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#18
runner3053

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Umm i've done all that for the most part but i couldnt find any of those files on my computer excluding java. what did you want me to do with that mwav.exe. So far i unzipped it and put it into a folder in C:\
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#19
Hemal

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I would run the program, and then give me a new log....can you still right click the desktop?
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#20
runner3053

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Fri Jun 03 15:14:12 2005 => ERROR!!! Invalid Entry System32\Drivers\SPCA561.SYS in SYSTEM\CurrentControlSet\Services\CA561...

is what came up with the scan and my right click still doesnt work
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#21
Hemal

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Try rebooting your computer and get a scan in safemode
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#22
runner3053

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ERROR!!! Invalid Entry System32\Drivers\SPCA561.SYS in SYSTEM\CurrentControlSet\Services\CA561...

SCANFILE FAILS
C:\Windows\Schedlgu.txt
C:\Windows\Wiadebug.log
C:\Windows\Wiaservc.log
C:\Windows\Winupdate.log

After running in safe mode these were the only things that came up in the scan
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#23
Hemal

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sry about the delay for the response...

Have you upgate a driver for a webcam or a digital camera- do you have one on this computer? Where did you download that driver and this one here: SPCA561.SYS

C:\Windows\Schedlgu.txt>--Get the txt file and post into the thread
C:\Windows\Wiadebug.log >--copy the log and post to the thread
C:\Windows\Wiaservc.log >--copy the log and post to the thread
C:\Windows\Winupdate.log >--copy the log and post to the thread

Look for those files and post the text or log back here as well
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#24
Hemal

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also have you tried to install recently a webcam or something...also have you tried to uninstall the webcam and not the driver?
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#25
runner3053

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sorry about the delay i haven't been able to get around to working on my computer the past couple days cause its finals week. About the webcam yes I had one and i just unplugged it.
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#26
Hemal

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have unistalled the drivers? in your device manager do you see any question marks?
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#27
runner3053

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No questions marks, but i never uninstalled any driver for the web cam
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#28
Hemal

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Unistall the driver- whats this installed from a cd?
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#29
runner3053

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Umm I did not install a cd for my web cam I believe that windows loaded a driver. In my add/remove program i couldnt find any files related to the web cam nor could I on my computer.
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