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XP Home - boots / runs very slowly, data exchanged w unknown sites


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#31
sempai

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(I'm surprised there are still a ton of strange hosts listed)

They were added by Spybot S&D when you immunized Internet Explorer so that it will prevent you from connecting to known bad sites and to prevent you from downloading and running known malware or other malicious programs.


Uninstall:

1. ComboFix

  • Click Start > Run > copy/paste the following bolded text into the Run box and click OK:

    ComboFix /Uninstall


Clean-up with OTL:
  • Run OTL
  • Click on the CleanUp! button.


Your log is clean, take the time to read below to secure your machine and take the necessary steps to keep it Clean :)

How to prevent malware

How to increase PC speed


Practice Safe Internet
One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.
  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.


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#32
franna

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Ummm...the one thing I haven't done yet is run Spybot S&D to immunize (or run Spybot S&D at all), I thought you were saying it was optional but not necessary. Apologies if I misunderstood. Is that a problem w/why the hosts are still there?

I can do the immunization now (before I follow the instructions in your last post), but I probably have an old version of Spybot and might need to update it first. If so, I've never really understood what Tea Timer is and whether I should install it. I'm not sure whether it's installed now.

Also, I'm almost always using Firefox, and only use IE when I have no other choice. If I do run immunize, do I have to choose which browser?

Or should I forget about immunizing w/Spybot S&D and just follow the directions in your last post?

Thanks!

Edited by franna, 07 June 2011 - 02:49 PM.

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#33
sempai

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When did you install Spybot? Yes you're correct that it's optional but it will prompt you to immunize the first time you run Spybot, so if you click "next" during the prompt it will immunize the system. Sorry to confused you but the Hosts entries added by Spybot are Globally so they will work on any browser. For more details about the use of Spybot S&D read the tutorial here -> http://www.bleepingc...tutorial43.html

You can go to C:\WINDOWS\system32\drivers\etc, open the Hosts file with notepad and you can see "entries inserted by Spybot - Search & Destroy" there.

You can proceed with the clean up process to remove the tools, it has nothing to do with Spybot and its features.
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#34
franna

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Ah! I looked at the Hosts file in Windows and understand about Spybot now. They were all probably added in 2007!
I'll read the tutorial and do the cleanup later this evening. Will let you know when I've finished.

Thanks!
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#35
franna

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Thanks for pointing me to the Spybot tutorial, it was very helpful!

All the cleanup has been finished. I had difficulty uninstalling Combo Fix with AVG still installed, so I uninstalled AVG and then was able to uninstall ComboFix, finally I reinstalled AVG. I then ran an AVG scan which was clean.

One question - I was trying to stop some programs from running on startup and went to Start>Run>msconfig as per directions in the "How to increase PC speed" tutorial above.

I'm getting this error message: "Windows cannot find 'msconfig'. Make sure you typed the name correctly and then try again. To search for a file, click the Start button and then click Search."

I'm definitely spelling it correctly. Is this as weird as I think it is?

Thanks so much!

Edited by franna, 09 June 2011 - 10:36 PM.

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#36
sempai

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Most likely you will receive that error if msconfig.exe is not present in your machine.

Please download SystemLook from jpshortstuff and save it to your Desktop

Download Mirror #1
Download Mirror #2

  • Double-click the SystemLook and copy/paste the following into the box
    :filefind
    msconfig.exe
  • Hit the Look button. Let it finish the scan
  • A log will then pop-up to your Desktop.. Post the content of the log here in your next reply

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#37
franna

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SystemLook 04.09.10 by jpshortstuff
Log created at 08:50 on 10/06/2011 by Fran
Administrator - Elevation successful

========== filefind ==========

Searching for "msconfig.exe"
C:\WINDOWS0\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\msconfig.exe --a---- 169984 bytes [08:04 26/08/2008] [00:12 14/04/2008] A81135541C9D4EBCE43EFA8AD31395B4
C:\WINDOWS0\ServicePackFiles\i386\msconfig.exe ------- 169984 bytes [08:04 26/08/2008] [00:12 14/04/2008] A81135541C9D4EBCE43EFA8AD31395B4

-= EOF =-
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#38
sempai

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Please copy the contents of the code box below, open notepad and paste it there.
  • Save it to your desktop as copy.bat
  • Close notepad and locate the copy.bat icon on your desktop and double click it.
copy C:\WINDOWS0\ServicePackFiles\i386\msconfig.exe C:\WINDOWS0\pchealth\helpctr\binaries\msconfig.exe
del %0

Reboot your computer and try msconfig again.
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#39
franna

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Thanks, Sempai - that worked!

One other thing happened, I think during the Service Pack 3 install, the machine is no longer recognizing a peripheral. I've been trying to re-install the drivers, but have been unable to get the machine to recognize them and install them....which has been making me crazy. BUT, I just thought of one other thing to try...will get back to you and let you know what happens.

Will give you a detailed explanation if it's still not working after I try this last thing...

Thanks again!
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#40
franna

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I still haven't been able to re-install the drivers, but have decided that instead of wasting any more time on it, I'll just accept that it's time for the peripheral in question to go to the great junkheap of obsolete technology.

I suppose it's possible this could be a problem if I ever need to reinstall ANY driver, but I'll worry about that if it happens.

So...is there anything else you recommend I should do, or are we finished with this machine?

Thanks!!!!
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#41
sempai

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We already tackled everything so you're good to go, just delete SystemLook. Happy surfing again.
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#42
franna

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Thanks so much, Sempai. Will send a donation when I get home from work.
:)
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#43
sempai

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You're welcome and thanks for the donation.
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#44
sempai

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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