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Blue Screen


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#1
skytech76

skytech76

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Hi, can someone help me? since having this computer, this is the first time I have a blue screen. It say something about tcpip.sys while it shuting down.

Here are the txt by the bluescreenview:

Dump File : 052611-21886-01.dmp
Crash Time : 5/26/2011 1:36:06 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000000a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01b53024
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+5f024
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\052611-21886-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,552

Attached File  052611-21886-01.dmp.zip   24.9KB   31 downloads



Please help thank you.

Sou

Edited by skytech76, 26 May 2011 - 04:42 AM.

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#2
skytech76

skytech76

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I think I got it fixed, I uninstall pc tool security spydoctor and so far no blue screen.
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