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downloader.win32.agent.cwlc


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PTRio

PTRio

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I use ZoneAlarm security suite. Recent scans picked up nothing, but my computer has been running slower than usual and the internet connection icons have been showing constant traffic even when no other program is connected to the internet. I used WireShark to try to see any unusual internet activity, but that program is a bit overwhelming and the amount of benign activity appeared substantial. While going through ZoneAlarm I noticed a setting that has had the program skip all files over 6mb when it does a scan. I unchecked that option and scanned again, this time it found downloader.win32.cwlc with a "high risk" categorization. Research indicates this is an email bot program, my partner had a similar infection recently. MS Outlook has had some off and on issues, mostly during the first few minutes of use. It will freeze, then shut down. After re-starting there are no issues and it will run fine until another system reboot at which time it repeats the prior behavior.

I use this computer for work as an attorney, and the last thing I need is to be sending spam to clients. I need to remove this bot, if that is what it is, completely. Thank you in advance for any assistance you may offer.

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