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Empires dawn of the modern world just loads but then crashes

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Hello geeks to go, I recently found out about a malfunction with the game empires: dotmw. I have actually seen this in another topic, but since the last reply on that was over a year ago, i just thought i should start a new topic. When I try to start the game, after loading for a little whiel, I just get a massage saying the game does not work anymore (littarly) because of a problem that occured, and that I will get a message if a solution to the problem is available.

As I said, I read the topic called "Empires:Dawn of the Modern World crash on start up", just so you know. I tried every solution: I do not have Mcaffee, I tried logging of from MSN, i do not have an "update root certificates" option to close down at the windows services and I downloaded every patch available, yet it still does the exact same thing as before.

As I have read in the topic that I named above, you need some documents via everest. so I will give it to you as the it was requested in that topic. Ohw, and just so you know, I use windows 7 home premium, I do not know where to check for 32- or 64 bits, so if you need it, tell me where to check. Also, you have to know that I come from the Netherlands, so if you are going to use terms that sound completly different from the english version, I might not be able to understand completely (for example, it took me quite a while to figure out that "control panel" meant "configuratiescherm" within the Dutch version, that is completly differnt) but most of the time I am quite able to figure it out myself, so if it is just to much effort, then just throw it at me in whatever terms you prefer.

I thank you in advance, hope a lot that you can help me, because I simply love that game!!!

P.S. I´m sorry, but since internet explorer does not seem to work with me, i am forced to use firefox and chrome, and if i try to downlaod vew, i cannot save it on the desktop, and if i try to run it anyway, i get a message saying that the file cannot be found, so i have no vew report!!! If you really need it you will need to help me with that first.

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