[Render]

Hi,

Any improvements in speed? We will now check system files integrity. Please do the following:

Go to Start > All Programs > Accessories
Right click Command Prompt and select Run as administrator
When the prompt opens type the following bolded text and press enter

sfc /scannow (Note: There is a space between sfc and /scannow)

On completion reboot

Let me know then if there is any improvement

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Sorry for the delay!

I ran the above and rebooted.

Explorer seems a little quicker, but still a slugish and 'sticky'.

Opening programs is still pretty slow and I have no other programs running other than AVG and AVIRA.

Is there anything I can do to remove unnecessary prosseses and speed the machine up?

[tom468]

Sorry for the delay!

I ran the above and rebooted.

Explorer seems a little quicker, but still a slugish and 'sticky'.

Opening programs is still pretty slow and I have no other programs running other than AVG and AVIRA.

Is there anything I can do to remove unnecessary prosseses and speed the machine up?

[Render]

Hi,

Please uninstall one of your antivirus programs. I recommend you to uninstall AVG and use only Avira.

[tom468]

Oh ok!

How about the system services/processes? How do I know what should be running an what is junk?

Thanks

[Render]

Did you uninstall one of your AV programs? Any improvement?

[tom468]

Just uninstalling. The Avira I am using is the Free Home Edition. Is this good enough to run alone?

[Render]

Yes. You should run only one resident antivirus program at the same time.

[tom468]

Ah ok.

In that case, I might stick with AVG as it has e-mail scanning in the free version. Unless you recommend any other free anti virus?

[Render]

Well... I would recommend you Avast Free Antivirus 6 as I'm using it.

[tom468]

So I uninstaled one of my anti virus programs, but opening windows and programmes is still slow

Not sure there's anything else left to try?

[Render]

Please follow the steps below:

Step 1

From the Start menu open your Computer
You should see something like this:



Right click your system partition (usually C) and select Properties



Select Tools tab and then Check now...
The second window will popup
Ensure you have ticks in both boxes
Then click Start
Windows will schedule it for the next boot
Reboot

Step 2

Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

• Open Malwarebytes' Anti-Malware.
• Select the Update tab.
• Click on Check for Updates button.
• Click on OK.
• Select the Scanner tab.
• Select Perform quick scan, then click on Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

When completed the above, please post back the following in the order asked for:

• MBAM log
  

[tom468]

Just about to reboot. Both checkk disk options are now ticked.

Thanks

[tom468]

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6874

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

17/06/2011 10:48:47
mbam-log-2011-06-17 (10-48-47).txt

Scan type: Quick scan
Objects scanned: 174236
Time elapsed: 14 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Render]

Nothing jumps out at me from that - why do you think you have an infection ?

[tom468]

I really dont know now!

Maybe I have too many processes running? Is there anything to look out for that isn't necessary?