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Internet Explorer has stopped working


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#61
Middlegrove

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no problem. What delays? I'm just glad you can help.

Since you've been helping me, I will return the favor. Drink plenty of fluids!
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#62
Middlegrove

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Again, there is no longer an IE icon on my desktop. When I use start, search for programs, internet explorer isn't even found...
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#63
Render

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Yep, I'm drinking a lot.

Click Start and in search box type internet. Look above in Programs section if there is Internet Explorer listed.
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#64
Middlegrove

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nothing listed anymore for internet explorer.
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#65
Render

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Strange but OK. What browser are you using to post replays here?
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#66
Middlegrove

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I'm using a completely different computer than the one that's screwed up.
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#67
Render

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OK. Then go to that screwed up computer and install Internet Explorer back using Windows Updates.
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#68
Middlegrove

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How do I do that? I can't use that computer to download updates.
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#69
Render

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If you click on Start then on Control Panel and then on System and Security.
In System and Security do you see Windows Update?
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#70
Middlegrove

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yes, I see it.
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#71
Render

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It's OK then.

Go here download and install IE9 for your OS. Then check if problems persists.
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#72
Middlegrove

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Render,

re-Installed IE9. still getting "Internet explorer has stopped working. A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available."
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#73
Render

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OK. Currently I have no better idea then to backup, format and reinstall. It's actually best solution. What do you say?
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#74
Middlegrove

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Render,
I guess I need to find the installation disk that came with this computer? Can we do it if I can't? in any case, I will follow up with you tomorrow. Thanks again and feel better. Talk to you soon.
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#75
Middlegrove

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Render,

I have found three CDs.

1. Operating System reinstallation DVD WINDOWS 7 HOME PREMIUM 64-BIT

2. Dell Drivers and Utilities "for reinstalling Dell Inspiron Laptop Computer Software"

3. Dell "Application" "For reinstalling Cyberlink PowerDVD Dx 8.2 Software for Microsoft Windows XP and
Windows Vista for reinstalling Cyberlinik PowerDVD software for Windows"

Are these the only DVDs/CDs I need?

Also, as far as backing up the computer, what would you recommend? Should I just back up the documents, photos etc. that I need and then reinstall any programs/software with their own CDs/DVDs?
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