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Laptop Crashes


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#1
kh2soldier

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Hi, I have a Gateway laptop, and lately it has been crashing after a little use.
I suspected overheating, and I was right..
My CPU temperature is 60-75 C.

http://speccy.pirifo...yjSTmvhDTtTOxfE




I couldnt get a screenshot from speccy to show the temperature..

IS there anything i can do to cool my laptop down?
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#2
rshaffer61

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Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image




Motherboard Info:

Download SIW from HERE and get the Standalone English version
It will install itself and when finished

Then Click on SIW Icon to run program
On the left side click on the Motherboard directory and then on the right, copy and paste the information in your next reply
On the left side click on the Sensors directory and then on the right, copy and paste the information in your next reply

http://www.gtopala.c...w-download.html
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#3
kh2soldier

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I couldnt copy and paste the info for Motherboard and Sensor, so i just took screenshots of them if thats ok?
and for some reason, the file attachment thing on the bottom didnt let me upload the screenshots..
so i used photoshop to upload them... :)


SpeedFan
Posted Image
And For some reason everything that you had wanted in the screenshot wasnt there when I load up speedfan... Did I need to change a setting or option?

Sensors
Posted Image

MotherBoard

Posted Image

Edited by kh2soldier, 08 June 2011 - 05:24 PM.

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#4
rshaffer61

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Ok we can try another program then.
Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.
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#5
kh2soldier

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I didn't know if i should have uploaded the .txt file or a screenshot..



Posted Image
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#6
rshaffer61

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The temps seem high for idle running.
What does the laptop sit on normally when you are using it?
Have you cleaned the vents out on the bottom to make sure it is not clogged?
You can remove the covers for the memory and hd and using a can of air blow out the inside of the laptop to get rid of any dust.
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#7
kh2soldier

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I am not sure, I think 50-60 C.

and I am trying to get a can of compressed air so i can clean the vents, but my parents refuse to get it.
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#8
rshaffer61

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What I meant was what kind of surface does the laptop sit on normally?
Table top
bed
blankets
towels
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#9
kh2soldier

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Oh Sorry, I must have misread :)
And normally A tiny leather seat,my lap, or a wooden surface.
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#10
rshaffer61

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Animals or anyone smoke around it?
Temps are a little to high and dust clogging the vents or air restriction could cause over heating and the laptop could shut down for protection.
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#11
kh2soldier

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No animals, no one smokes around it
hmm
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#12
rshaffer61

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You need to remove the cover plates on the HD and Memory. Then using a can of air blow out everything including the vents.
Then take a new Speedfan reading.
If temps are still high then it may be a slow fan on the cpu.
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