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Windows Explorer blocking Motorola Defy software


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#1
FordG

FordG

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I have a Motorola Defy phone which I update using a portal that can only run on Internet Explorer.
In order to update files on my phone I need to access the file manager, but this has recently become blocked and I get a forbidden message.

I repaired/reinstalled Windows 7 and this worked, but when Windows updated the problem returned.
I've tried Rootkit Unhooker but this wouldn't work at all.

I have updated my phone successfully on friends and families computers, so it doesn't appear to be an issue with my phone.

Any help would be appreciated.
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#2
azarl

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Just a note, I've checked the system over and this does not appear to be a malware issue
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#3
FordG

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My phone has had a software update today and seems to be working, fingers crossed it stays that way.
Thank you to anyone who has been trying to think of a solution.
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