[paulcole]

PLEASE HELP

Appreciate all help and time anyone can give

Some kind of virus has infected my Dell pc running windows Vista

I noticed firefox was acting strange when it would not open any new windows

I turned the pc off to reboot and since then I have been unable to get past the following window

When starting the pc it shows the blue Dell icon and I am able to press either F2 or F12

if I don't press either the Dell logo disapears and a black screen appears with the following writting

Controller Bus#00 device #1F function#02 02 ports, 02 devices

Port-00: Hard Disk, SAMSUNG HD160JJ/P
(This drive is contolled by the RAID BIOS)

Port -01: CDROM, SONY DVD+/- RW AW- Q10s

AHCI BIOS installed

The screen then stalls on this window and the only way of doing anything is by holding down CTRL, ALT, DELETE

This reboots but the same thing happens again!

Any suggestions would be gratefully appreciated

Thanks a lot

Paul

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As an established member you should know that malware issues can only be addressed on the Malware Removal forum here:
http://www.geekstogo...alware-removal/

[phillipcorcoran]

As an established member you should know that malware issues can only be addressed on the Malware Removal forum here:
http://www.geekstogo...alware-removal/

[paulcole]

Thanks for taking the time to point that out to me, if only someone else would have taken the time to reply to my original post which was in the correct forum, I wouldn't of had to re-post in another forum to try and get a response. Unfortunately your response was not the kind of response I was hoping for.

[gorham]

Since your original post was 6/11 read this:

http://www.geekstogo...-with-no-reply/

and start a topic here:

http://www.geekstogo...e-waiting-room/


also for future reference, don't reply to yourself in your topics, it's overlooked by the malware team. They look for topic with 0 responses, so when you reply to your own topic it looks like your being helped already.

Edited by gorham, 27 June 2011 - 07:40 AM.