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Spyware Doctor + potentially others


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#16
ajb_edl

ajb_edl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Hi,

I've come back from a couple of days away to find that a family member has used the Windows start-up disk to do a disk or sector repair on the system, and the computer is now able to boot from HDD without any issues. The family member has also installed Norton 360 and run a scan - apparently a few issues were found by Norton and were removed. However, the computer is now running really, REALLY slow, so I suspect that there are still issues with the computer. What steps should we take to ensure that the PC is clean?
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#17
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
OK. Let's do quick scan to see where we are now.

  • Run OTL.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open notepad window. OTL.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of this file, and post it with your next reply.

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#18
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
This topic will be close because two or more peoples are working on this PC in order to fix it.
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