[ali.B]

hi

Step 1

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

Step 2

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan

• Tick the box next to YES, I accept the Terms of Use
• Click Start
• When asked, allow the ActiveX control to install
• Click Start
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
• Click Scan (This scan can take several hours, so please be patient)
• Once the scan is completed, you may close the window
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic

Things i would like to see in your reply:

• Malwarebytes Results.
• Eset scanner report.
• Update on how your computer is running

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Sorry for the wait. The computer is running great right now.

This is all that showed up in the ESET log: ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

Here's the MBAM log.

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6970

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

6/28/2011 4:16:46 PM
mbam-log-2011-06-28 (16-16-46).txt

Scan type: Quick scan
Objects scanned: 166928
Time elapsed: 4 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[robertupland]

Sorry for the wait. The computer is running great right now.

This is all that showed up in the ESET log: ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

Here's the MBAM log.

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6970

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

6/28/2011 4:16:46 PM
mbam-log-2011-06-28 (16-16-46).txt

Scan type: Quick scan
Objects scanned: 166928
Time elapsed: 4 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[ali.B]

how is your computer running?

Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[ali.B]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.