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Blue screen of death every time I open a video


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#1
npasto

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Hello all. My mom's computer is having some trouble. Every time it attempts to load a video from a site like YouTube or ESPN, it crashes and I get a blue screen of death.

Here is part of the actual blue screen message:

*** STOP: 0x0000008E (0xE0000001, 0xBA378925, 0xAC7A1820, 0x00000000)
*** watchdog.sys - Address BA378925 base at BA378000, DateStamp 480254ab



Here is the information that Windows provides about the crash after I reboot:

BCCode : 1000008e BCP1 : E0000001 BCP2 : BA378925 BCP3 : AC7A1820
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1




Here is a report from WhoCrashed:

On Sun 6/26/2011 8:40:44 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini062611-03.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x925)
Bugcheck code: 0x1000008E (0xFFFFFFFFE0000001, 0xFFFFFFFFBA370925, 0xFFFFFFFFAC797820, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.




Any thoughts on how I might fix this?
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#2
happyrock

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spyware, adware, viruses, keyloggers and other malware use the same or similar name of watchdog.sys to hide themselves from users which is the main cause of watchdog.sys error.
do you have any malware tools ...if so what are they and have you updated and run them...

another possible cause is watchdog.sys file was deleted by mistake. Once the watchdog.sys file is removed incorrectly, you will get numerous watchdog.sys error messages after every system startup.

after making sure its not malware related...

you will need to run sfc /scannow...
if you don't have a xp cd you will have to borrow one from a friend or coworker...
it has to be the same flavor of xp you have installed...IE: if you have xp pro...the one you borrow has to be xp pro


To do this click on start...run...then type in...sfc /scannow
NOTE the single space before the /

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.

NOTE THE SINGLE SPACE BEFORE THE /

If you don't have Windows CD...

click on Start... then Run
type in regedit and press enter

Navigate to the following key...

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

you want ... SourcePath

It has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now reboot your computer and try sfc /scannow again...
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#3
npasto

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Thanks a lot for the help.

I tried updating my video card's drivers and that seemed to knock out the problem.

I'll let you know if I have any more trouble.
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#4
happyrock

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we will be here... :)
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#5
Tcsandmn

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Uninstall Nvidia Auto update.That solved the problem for me.Process daemonu.exe updatususer was causing me the Blue Screen.
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