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blue screen of death tcpip.sys


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#1
Kevbo

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I have been getting random blue screen of death issues which display various codes, but all include tcpip.sys on the screen. Can anyone review these dump files and offer some help?
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#2
Macboatmaster

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Download and run this please.
Clcik the analyse tab and scroll down as instructed.
Copy and paste the crash dump analysis to your reply.
Please do this as an actual copy and paste not as a file attachment which I then have to open.
http://www.resplendence.com/whocrashed

Edited by Macboatmaster, 29 June 2011 - 12:52 PM.

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#3
Kevbo

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Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Wed 6/29/2011 5:08:28 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini062911-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0x146730, 0x2, 0x0, 0xFFFFFFFFB57B889F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Thu 6/23/2011 1:05:35 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini062311-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xFFFFFFFFFFB3B4C0, 0x2, 0x0, 0xFFFFFFFFB547289F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Fri 5/20/2011 3:00:47 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini052011-01.dmp
This was probably caused by the following module: sentinel.sys (SENTINEL+0xF4B6)
Bugcheck code: 0x100000CE (0xFFFFFFFFB6FD69A2, 0x8, 0xFFFFFFFFB6FD69A2, 0x0)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\sentinel.sys
product: Sentinel System Driver
company: SafeNet, Inc.
description: Sentinel System Driver (NT Parallel driver)
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: sentinel.sys (Sentinel System Driver (NT Parallel driver), SafeNet, Inc.).
Google query: sentinel.sys SafeNet, Inc. CUSTOM_ERROR




On Mon 4/18/2011 4:05:56 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini041811-01.dmp
This was probably caused by the following module: wpsdrvnt.sys (wpsdrvnt+0x5068)
Bugcheck code: 0x10000050 (0xFFFFFFFFFFB3B4C0, 0x0, 0xFFFFFFFFB578689F, 0x0)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\wpsdrvnt.sys
product: Symantec CMC Firewall
company: Symantec Corporation
description: Symantec CMC Firewall WPS
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: wpsdrvnt.sys (Symantec CMC Firewall WPS, Symantec Corporation).
Google query: wpsdrvnt.sys Symantec Corporation CUSTOM_ERROR




On Fri 3/18/2011 3:14:25 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini031811-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xFFFFFFFFFB02D440, 0x2, 0x0, 0xFFFFFFFFB57B889F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Thu 2/17/2011 2:27:18 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini021711-01.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x31089)
Bugcheck code: 0xEA (0xFFFFFFFF8B101828, 0xFFFFFFFF8AADE458, 0xFFFFFFFF89F799F8, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 179.24
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 179.24
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 179.24 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER




On Thu 12/23/2010 6:31:28 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini122310-04.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xFFFFFFFFC4305655, 0x2, 0x0, 0xFFFFFFFFB598E8A8)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Thu 12/23/2010 6:11:18 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini122310-03.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0x5363BCFC, 0x2, 0x0, 0xFFFFFFFFB59BF89F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Thu 12/23/2010 5:05:12 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini122310-02.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0x2A9FBB1C, 0x2, 0x0, 0xFFFFFFFFB5A7589F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Thu 12/23/2010 12:52:35 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini122310-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xFFFFFFFFDFCA3064, 0x2, 0x0, 0xFFFFFFFFB5AA789F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Fri 11/5/2010 11:57:36 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini110510-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xFFFFFFFFD1B55001, 0x2, 0x0, 0xFFFFFFFFB5B7D8A8)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Mon 10/4/2010 5:09:43 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini100410-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0x366F7, 0x2, 0x0, 0xFFFFFFFFB58118A8)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Tue 9/21/2010 7:07:55 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini092110-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xFFFFFFFFE1E220FE, 0x2, 0x0, 0xFFFFFFFFB526589F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Fri 9/10/2010 5:06:42 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini091310-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0xA67039C, 0x2, 0x0, 0xFFFFFFFFB59D389F)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR




On Tue 5/25/2010 1:02:04 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini052510-01.dmp
This was probably caused by the following module: csanet.sys (csanet+0x19791)
Bugcheck code: 0x100000D1 (0x366F7, 0x2, 0x0, 0xFFFFFFFFB53248A8)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\csanet.sys
company: Cisco Systems, Inc.
description: Cisco Security Agent component
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.).
Google query: csanet.sys Cisco Systems, Inc. CUSTOM_ERROR





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

33 crash dumps have been found and analyzed. Only 15 are included in this report. 23 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

asyncmac.sys (MS Remote Access serial network driver, Microsoft Corporation)

nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 179.24 , NVIDIA Corporation)

csanet.sys (Cisco Security Agent component, Cisco Systems, Inc.)

umpusbxp.sys (Win2K/WinXP UMP USB Device Driver, Texas Instruments)

wpsdrvnt.sys (Symantec CMC Firewall WPS, Symantec Corporation)

sentinel.sys (Sentinel System Driver (NT Parallel driver), SafeNet, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
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#4
Macboatmaster

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The earliest date of crash dump is the 25 May last year - 2010
How long have you been having problems and were they EVER resolved
OR am I looking at a problem of over a years standing
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#5
Kevbo

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These problems have occurred over the last 18 months and never happen enough to have allowed resolution.
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#6
Macboatmaster

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never happen enough to have allowed resolution.


I do not understand, please explain.
A BSOD requires examination as to the cause, I am puzzled by the statement "never happen enough"

Your first line of approach on this is to follow the advice in the analysis and check for updates on those drivers.
Then update will resolve any error in the driver files.
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#7
Kevbo

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I have removed one driver and updated another. One seemed to be the main cause of many crashes. Hopefully this will resolve the issue. Thank you so much for your help.
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#8
Macboatmaster

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Pleased to have helped in some small way in pointing you in the right direction.
Thank you for taking the trouble to post back
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