[Matt_Xx]

My operating system is windows xp,I have never done a system restore before. The model of my laptop is aspire 3692WLMi. Your help will be much appreciated.

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You want a system restore or a factory restor?
Two different restorations.
One takes the system back before a problem and the other formats and takes the system back to a factory new state.

[rshaffer61]

You want a system restore or a factory restor?
Two different restorations.
One takes the system back before a problem and the other formats and takes the system back to a factory new state.

[skifxr]

I'm not understanding your question. Do you want to do a system restore and don't know how or you have system restore turned off?

The closest thing to restoring to factory settings is to create a new account and use that one. You can then delete the old account unless you are using Administrator.

[rshaffer61]

Please do not duplicate your topic. It makes more work for members and staff and could potentially get you mixed advice being given. Your original topic is HERE so please edit your original post to include any new info but do not reply to your topic or someone may think you are already getting assistance. The duplication may be a glitch so I am closing this topic.Thank you for your cooperation and understanding.
This topic is now closed.