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Google Desktop seems to cause csrss.exe 100% error


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lizgold

lizgold

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Not sure if this is the right forum...

Just wondering if this makes sense to any of you geeks out there. I recently reinstalled Google Desktop (after deleting old index file) because it wasn't running and the old entries were outdated anyway.

Then I started having the csrss.exe process gobbling 100% of my system resources. (I can quit Google Desktop, but it doesn't help.)

If I use system restore to go back to before Google Desktop install, no problem.

I know that the csrss.exe comes from a corrupted user profile--could Google Desktop be causing this?

And here's a question about going to a new user profile. The stuff in the My Documents folder is not on the C drive but in other places. Will I lose these if I destroy the user profile, or can I just re-link to them?

Hmmm, maybe I could just point the My Documents folder to its usual location (which will be empty), delete the profile, and point the new profile to the right places?

I hate to admit this, but Google Desktop is a critical program for me 'cause I have a million photos and they are not perfectly indexed. :)

Thanks!!!!!

Edited by lizgold, 13 July 2011 - 12:59 PM.

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