.thanks 4 any help u can give me.
sharon
Can't open links in mail
Started by
kykandy
, Jul 15 2011 02:40 PM
#1
Posted 15 July 2011 - 02:40 PM
kykandy
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- 4 posts
New Member
.thanks 4 any help u can give me.
sharon
#2
Posted 16 July 2011 - 04:19 PM
DonnaB
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- GeekU Moderator
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- 8,529 posts
Miss Congeniality
Hi kykandy! Sorry for the delay!
Welcome to Geeks to go!
Don't forget the geekette's!!!!
What browser and email client do you use?
Donna
Welcome to Geeks to go!
I'm new 2 here, glad i found the geeks!
Don't forget the geekette's!!!!
What browser and email client do you use?
Donna
#3
Posted 17 July 2011 - 07:52 PM
kykandy
- Topic Starter
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- 4 posts
New Member
I use yahoo
sharon
sharon
#4
Posted 17 July 2011 - 08:23 PM
DonnaB
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- GeekU Moderator
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Miss Congeniality
Could you please tell me which browser(s) and versions of the browsers you use as well?
What happens when you click on a link?
And if you get any error messages that will help narrow down the problem, too.
What happens when you click on a link?
And if you get any error messages that will help narrow down the problem, too.
Edited by DonnaB, 17 July 2011 - 08:28 PM.
#5
Posted 17 July 2011 - 09:05 PM
DonnaB
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- GeekU Moderator
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Miss Congeniality
Sharon, if you use IE 7,8,or 9 try the instructions below. If you're not sure which version, just let me know and I can guide you on how to find out.
If this doesn't help or you use another browser besides IE I will need to know the information requested above.
Donna
If this doesn't help or you use another browser besides IE I will need to know the information requested above.
- At the top of your IE browser click on Tools then from the list in the drop down box click on Internet Options .
- Under Browsing History click on Delete.
- Place a check in the Temporary Internet Files, and Cookies check-boxes.
- Click the Delete button.
- Click on OK button.
- Close and restart your browser.
Donna
#6
Posted 18 July 2011 - 10:19 PM
kykandy
- Topic Starter
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New Member
Donna,
This didn't work. I have IE 8. Any other ideas????
thanks for all ur help.
sharon
This didn't work. I have IE 8. Any other ideas????
thanks for all ur help.
sharon
#7
Posted 18 July 2011 - 10:43 PM
kykandy
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- Member
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New Member
When I click on a link, at the bottom you'll see all the numbers,etc. then I move my cursor & they r gone & nothing happens.
#8
Posted 19 July 2011 - 07:50 PM
DonnaB
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- GeekU Moderator
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- 8,529 posts
Miss Congeniality
Hi kykandy,
We're going to have to do some troubleshooting here to eliminate possibilities of what may be causing this.
What happens when you right click on the link? Does it work when you choose Open Link in New Window or Open Link in New Tab?
Can you click on any links in websites or is this just in Yahoo Mail?
What Operating System do you have? XP, Vista, Windows7. Is your computer 32-bit or 64-bit?
We're going to have to do some troubleshooting here to eliminate possibilities of what may be causing this.
What happens when you right click on the link? Does it work when you choose Open Link in New Window or Open Link in New Tab?
Can you click on any links in websites or is this just in Yahoo Mail?
What Operating System do you have? XP, Vista, Windows7. Is your computer 32-bit or 64-bit?
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