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HP 4050 and Windows 7 reinstall printer over and over.


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#1
briahoe

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Installing new desktop with Windows 7 pro 32bit and download new drivers for HP 4050. test page prints every time no problem and regular documents print for next 24 hours or so then printer disappears and need to reload drivers reinstall printer. Any ideas what issue might be?
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#2
Digerati

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How is the printer attached? Are you using an admin account?
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#3
briahoe

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Printer attached on network through switch. Yes running admin acccount
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#4
Digerati

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Are are you using a static or DHCP IP assignment?
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#5
briahoe

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I am guessing static? This is at a home going through the wireless router/switch from Netgear.
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#6
Digerati

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Static means you specifically, and manually assign IP addresses in your router to the networked computers and other devices. DHCP is where the router picks and assigns the IP addresses. Most users use DHCP and that is typically the default.

What may be happening is when the printer goes to sleep, the router sees the device is gone - or rather, it no longer sees it, then it returns the IP it had assigned to the printer to the pool. In some cases you may have to run DHCP for all your computers, but static for the printer - then configure the printer setup in each computer to use the static IP.
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#7
briahoe

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how do I assign the printer a specific ip address? Is that through the router admin screen or in the Printer set up screen? Or both?
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#8
Digerati

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It would be both. Check your printer manual. And note you would also have to configure each computer to print to the that network printer port too. All a hassle, but it should - in theory - be a one-time setup.
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#9
briahoe

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Printer port is LPT80 is it not?
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#10
Digerati

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Printer port is LPT80 is it not?

Not with a networked printer. That's for when you direct connect the printer to a computer. Under printer properties > Ports, it should indicate the IP address for the port and show that it is a "Standard TCP/IP Port".
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#11
briahoe

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Thanks I will try it out this weekend keep my fingers crossed.
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