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Blue Screen - Windows Vista


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#1
pisa

pisa

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I had the BSOD twice today on my laptop. I'm using Windows Vista 32-bit, SP2.

Here is the BSOD.txt file (created with Bluescreenview):

Dump File : Mini072211-02.dmp
Crash Time : 22/07/2011 12:35:19
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x90595fd8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x9184b5b0
Caused By Driver : gHidPnp.Sys
Caused By Address : gHidPnp.Sys+25b0
File Description : Extended function Driver
Product Name : Upper Filter Driver
Company :
File Version : 1.2.0.0
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : gHidPnp.Sys+25b0
Stack Address 2 : ntkrnlpa.exe+a721b
Stack Address 3 : USBPORT.SYS+8e0a
Computer Name :
Full Path : C:\Windows\Minidump\Mini072211-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 182,048
==================================================

==================================================
Dump File : Mini072211-01.dmp
Crash Time : 22/07/2011 06:42:10
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xc7bc3250
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x90ca15b0
Caused By Driver : gHidPnp.Sys
Caused By Address : gHidPnp.Sys+25b0
File Description : Extended function Driver
Product Name : Upper Filter Driver
Company :
File Version : 1.2.0.0
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : gHidPnp.Sys+25b0
Stack Address 2 : ntkrnlpa.exe+a721b
Stack Address 3 : USBPORT.SYS+8e0a
Computer Name :
Full Path : C:\Windows\Minidump\Mini072211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 183,288
==================================================

Minidump.zip attached.

Also, each time I tried to use the search function today (from the Start Menu) Windows Explorer stopped working and restarted. I'm not sure if this problem is connected to the BSOD or not (I have Malwarebytes and DriverMax agent running).

Please advise.

Attached Files


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#2
Ztruker

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Everything I find says gHidPnp.Sys is malware (virus).

Go to the Virus, Spyware, Malware Removal forum, read the first post and follow instructions.

Come back here once you get a clean bill of health if you still have problems.
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#3
pisa

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Thank you, will do as you say. Can you tell me why you think that gHidPnp.Sys is malware? I'm just curious.
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#4
Ztruker

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I did a Google search for it and most of the hits indicate malware. gHidPnp.Sys
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#5
pisa

pisa

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I did a Google search as advised and discovered that gHidPnp.Sys is a product of KYE Systems Corporation for USB devices. The only USB device I have installed is a Genius mouse, that comes with a control center that installs the gHidPnp.Sys driver. Riddle solved. I'll just uninstall the mouse software. Thank you so much.
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#6
Ztruker

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Pisa, sorry I missed that link. Glad you did the research and found it.

Thank you for letting me know.

Edit: 2nd link in Google search. How did I miss it?
DRIVER_IRQL_NOT_LESS_OR_EQUAL
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