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missing file/other problems


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#1
cjuk87

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hi, im an ICT Technician so this is pretty shameful of me to do such a thing but..

a "friend" sent me a file today which was an .exe file, i opened it and all of a sudden programs names changed to swearwords etc,

so i restarted thinking it was a prank type of virus, when i logged back on the following errors came up:

"windows cannot find C:\WINDOWS\system32\scvhost.exe.

"Could not load or run C:\WINDOWS\system32\scvhost.exe specified in the registry.

so i attempted to open task manager which was then disabled...system restore disabled and so on.

Ive now enabled task manager again but things like system restore still say:

system restore has been turned off by group policy??

Please help me guys, thanks alot

Craig
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#2
Retired Tech

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See if you get it back doing this

http://support.micro...kb;en-us;302796
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#3
cjuk87

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thanks for the help but no joy

i tried the first bit...going into computer management and i dont think it is running, i then attempted going onto control panel like it said and control panel is disabled also? so thats control panel, system restore both disabled?
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#4
cjuk87

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just wondering should i try enabling cmd and system restore first? or try and find if the problem is still running? im running housecall now to check for the virus but any other hints or tips to flush it out? i cant believe im so stupid for opening a .exe file when he told me "it was a picture" i knew a picture couldnt be .exe yet i did it :tazz:
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#5
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Try here

http://support.micro...kb;en-us;843551

See what housecall says and send the boys round to see your " friend "

Edited by Keith, 31 May 2005 - 07:15 AM.

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#6
cjuk87

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thanks for the help keith and dont worry i will, ive enclosed a pic of what housecall has found...1 file called joke seems like that maybe it??

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#7
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Looks good as you didn't have this before, so it depends on Housecall removing it, if not run Panda, or run it anyway to check.

http://www.pandasoft....com/activescan
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#8
cjuk87

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problem is i still cannot access cmd or system restore...is that expected??

do i have to first flush the virus then start fixing the damage?? im more worried about the missing file in system32 as i mentioned on my first post
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#9
cjuk87

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panda has already found 3 viruses in my registry lol, thanks again for the help matey
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#10
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Click start then run then type sfc /scannow then press enter to replace the system files, you need the XP CD and you get a blue progress bar
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#11
cjuk87

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thanks i'll give that a try as soon as panda is finished
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#12
cjuk87

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ok now im stuck....i have an ORIGINAL xp cd and also a backup of it,...problem is the pc im using was installed with a different xp disc and its saying that mine isnt the correct one??
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#13
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Try here

http://support.micro...kb;en-us;304449

Microsoft do replace lost software if you contact your local office
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#14
cjuk87

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its not lost software its a new PC, anyways ive now got system restore working again, and cmd! yay lol....my only problem now is the file thats missing

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  • problem.JPG
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