Internet connectivity problems and trojan on flash drive.
Started by
musicfrk
, Jul 27 2011 05:03 PM
#16
Posted 03 August 2011 - 02:53 PM
#17
Posted 07 August 2011 - 04:13 PM
I'm having a lot of trouble trying to find a ps2 mouse. Is there any way we can do this with just a keyboard?
#18
Posted 08 August 2011 - 02:33 PM
Hi,
It is possible so we can try. Here you can find keyboard short-cuts.
Now we have to open Device Manager. If you have Windows key on your keyboard press Windows key + Pause/Break keys at a same time.
It is possible so we can try. Here you can find keyboard short-cuts.
Now we have to open Device Manager. If you have Windows key on your keyboard press Windows key + Pause/Break keys at a same time.
- System Properties windows will open.
- Now navigate to the Hardware tab (press Right button two times).
- When in Hardware tab press Tab button once to select Device Manager and press Enter to open it.
- Device Manager window will open.
- Please tell me if there are some yellow triangles.
#19
Posted 08 August 2011 - 06:34 PM
There are no yellow triangles but there is a yellow circle with an exclamation point in the middle of it. This is under the category mice and other pointing devices. it simply says unknown device.
#20
Posted 09 August 2011 - 10:12 AM
OK. Now when you have opened Device Manager window select that Unknown device (press Tab key and then by pressing Down key).
Then press Alt+A keys and then Down key one time to select Uninstall.
Press Enter key to uninstall it then select and confirm OK/Yes.
Next press Alt+A key and select Scan for hardware changes.
Then press Alt+A keys and then Down key one time to select Uninstall.
Press Enter key to uninstall it then select and confirm OK/Yes.
Next press Alt+A key and select Scan for hardware changes.
#21
Posted 09 August 2011 - 10:46 AM
Ok I did that and it didn't fix the mouse. I also tried reinstalling the drivers but it just gave me an error telling me that it could not install the mouse.
#22
Posted 09 August 2011 - 11:32 AM
Try to plug-in some other USB device like USB memory stick, external USB disk, printer etc. and see if they work.
#23
Posted 09 August 2011 - 12:09 PM
Okay so I plugged in my usb drive and it worked fine. I was able to access files I had on it just fine.
#24
Posted 09 August 2011 - 12:22 PM
OK. Try now this:
With pluged-in USB mouse open Device Manger and un-install unknown device.
Then un-plug USB mouse and restart computer.
When you are back in Windows plug-in USB mouse.
Let me know result.
With pluged-in USB mouse open Device Manger and un-install unknown device.
Then un-plug USB mouse and restart computer.
When you are back in Windows plug-in USB mouse.
Let me know result.
#25
Posted 09 August 2011 - 12:59 PM
Nope mouse still doesn't work.
#26
Posted 09 August 2011 - 01:32 PM
Hi. Try this:
- Now re-open Device Manager.
- Select Universal Serial Bus controllers and expand it (press + key)
- Select each individual device under Universal Serial Bus controllers and un-install them all.
- Reboot the computer and allow Windows to repair the USB controller drivers you manually removed.
#27
Posted 10 August 2011 - 10:14 AM
Didn't have any luck with that either.
#28
Posted 10 August 2011 - 12:23 PM
Hi,
OK. Please try to un-install Flash disinfector:
Press Windows Start key and with Up key select Control Panel. Press Enter to open it.
With Tab key navigate to Add or Remove Programs and press Enter.
With Up and Down key select Flash disinfector with Tab key select Remove or Uninstall and press Enter to uninstall it.
Also in Add or Remove Programs window look if there is installed something like Mouse driver, USB driver, HID drivers and/or similar.
OK. Please try to un-install Flash disinfector:
Press Windows Start key and with Up key select Control Panel. Press Enter to open it.
With Tab key navigate to Add or Remove Programs and press Enter.
With Up and Down key select Flash disinfector with Tab key select Remove or Uninstall and press Enter to uninstall it.
Also in Add or Remove Programs window look if there is installed something like Mouse driver, USB driver, HID drivers and/or similar.
#29
Posted 10 August 2011 - 12:35 PM
Flash disinfector wasn't listed and I couldn't find anything else fitting the description you posted.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users